Viewing 6 posts - 1 through 6 (of 6 total)
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  • #1244098

    Hi,
    I am trying to edit pages on my website, and I am unable to. When I go to the editor, it just keeps spinning and spinning. Can you please advise. Login info is below for arvidsons.com.
    Thank you!
    Justine

    #1244180

    Hey jnightingale,

    Can you try to install and activate this plugin: https://wordpress.org/plugins/enable-jquery-migrate-helper/
    Let us know if it helps.
    Best regards,
    Nikko

    #1244471

    Hey, Nikko,
    Thanks, but that didn’t work. Any other thoughts? Login info included.
    Thank you,
    Justine

    #1244569

    Hi jnightingale,

    Thanks for giving us admin access.
    I tried to check on your pages and it seems to load properly on my end.
    Please see the screenshot in private content.
    The issue might be due to caching or maybe a browser extension causing js conflict.
    Please try to clear the browser cache or if you’re in chrome use incognito mode.

    Best regards,
    Nikko

    #1245042

    Hi Nikko,
    After you sent that screen shot, I found that I too can get into that page. The two pages I am unable to edit are the Contact Page and the Specials Page. Any idea why that would be? Those two pages just spin and spin when I try to edit them. They were fine a week ago.
    Thanks so much. I have searched the internet, and am at a loss.
    Thank you,
    Justine

    #1245058

    Hi jnightingale,

    I have checked the backend on those 2 pages you mentioned and it’s returning Error 406 in admin-ajax.

    Not Acceptable!
    An appropriate representation of the requested resource could not be found on this server. This error was generated by Mod_Security.

    I think mod_security is blocking those 2 pages, can you try this solution: https://www.hostinger.com/how-to/how-to-disable-mod-security

    Best regards,
    Nikko

Viewing 6 posts - 1 through 6 (of 6 total)
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