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Posts
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Dear Kriesi team,
I somehow cannot edit this page anymore (http://www.lead-dbs.org/?page_id=45). The spinner wheel in the advanced editor (usually loading the page) keeps on spinning forever. If I switch to Default editor, I see no content, both in visual and text edit mode.
Any ideas?
Thank you so much for your help!Best, Andy
Hey andreashorn,
I would recommend first temporarily deactivating all of the plugins and seeing if that fixes the issue. If it does, then you want to try and isolate the exact plugin that is causing the issue by activating/deactivating them individually.
Best regards,
Jordan ShannonHi there, thanks for your nice comments & sorry for the late reply. Tried what you said (disabling all plugins and clearing browser cache but it still doesn’t work, keeps spinning forever. I really can’t edit my pages this way (only happens in 2 pages on the site).
I added my login credentials below if you’d like to see for yourself?
Thanks so much for your help!
Yes, just updated everything to make sure (Enfold, WordPress, all plugins – although these are deactivated now, anyways).
Yes:
http://pastebin.com/AZeB8xKqDoes that ring any bells? :)
Hi!
Can you please try adding following code to wp-config.php file near top and check if that helps?
define('CONCATENATE_SCRIPTS', false);Regards,
YigitHi there, thanks,
unfortunately same behavior.
Now the console says:
Failed to load resource: net::ERR_CONTENT_DECODING_FAILED
(there also is a warning that was there before, as well:)
util.js:210 Google Maps API warning: NoApiKeys https://developers.google.com/maps/documentation/javascript/error-messages#no-api-keys
iB.j @ util.js:210Hi!
Did you transfer the site to a different host or server? Please ask your hosting provider to enable the zlib.output_compression php extension. And please post the content of the .htaccess file on pastebin.com.
Best regards,
IsmaelHi Ismael,
I didn’t move to a different server. Also, as said the editor works fine on other pages – it’s just broken on these two larger ones (where it worked great before). I’m not sure if it’s a general problem but will ask the provider to enable this extension you mentioned.
Finally, here’s the .htaccess paste, it’s a one-liner made by the hosting provider:
http://pastebin.com/52jRTJmhBest, Andy
Hi!
Thank you for the update.
It doesn’t look like the extension is helping. Please try to upgrade PHP to version 5.6 or higher and increase the WP_MEMORY_LIMIT value to at least 128M. The current PHP version in your server is 5.3.29 @32BitOS and wp memory limit is set to 40M.
// https://codex.wordpress.org/Editing_wp-config.php#Increasing_memory_allocated_to_PHP
Regards,
IsmaelHi Ismael,
thanks for your great help!
So I did upgrade to PHP 5.6 and set the limit to 256 (which the host allows: https://strato.de/blog/mehr-ressourcen-strato-verdoppelt-php-memory-limit/). Unfortunately it didn’t help. Any other ideas?Thanks so much!
Best, Andy
Hi there,
it’s this one:
and this one:
Any clue? They used to work before (that’s how I built them).
Best, Andy
Hey!
Is it working if you edit the page on another browser? We will forward the issue Kriesi. Please wait for his response.
Moderator Notes:
Failed to load resource: net::ERR_CONTENT_DECODING_FAILED admin-ajax.php fileRegards,
Ismael@royaltask, sure, this may well be but still frustrating that it kills the whole editor. I can edit other pages well so it must be something in the content. That’s why I reported it so @kriesi guys have the chance to fix it (and because it’s a bit annoying).
@gailfrancombe, sorry to hear, let me know if you find a solution! Good to hear I’m not alone.Hey!
@andreashorn: Have you tried @royaltask suggestion? Please try to delete random or “suspicious” content in the page and see if it starts working again. You can do that by switching the builder to debug mode.// http://kriesi.at/documentation/enfold/enable-advanced-layout-builder-debug/
Regards,
IsmaelHi Ismael,
sure I could do that but I had thought that’s not the point of this, is it?
I mean since it works perfectly fine on other pages and just fails for the two I’m sure it must be some content. Could be a weird character or could be that it’s just too complex content for your editor. Still think this is clearly a bug and that’s why I reported it.
I have ways of getting over this by manually editing the page. This sucks and I’ll probably switch to another template soon if I have to do this all the time. But it’s not that I cannot survive with the bug. Just thought you guys might be interested in improving the product.
Feel a bit sorry for the time we all invested in this but I guess that’s life.Best, Andy
Andreas, ich bitte dich Deinen Ärger etwas zu zügeln. Ich bin kein Enfold-Member aber ich nutze Enfold seit Jahren erfolgreich. Was Du schreibst kann ich so nicht nachvollziehen oder reproduzieren und bin aus Sicht eines Entwicklers stets auf der Suche nach Lösungen statt nach Schuldigen zu suchen. Mach folgendes: Nehme stets etwas Content der einzelnen Seite raus, so lange bis die Site wieder geht. Dann hast du den Schnipsel, der das Ganze verursacht. Evtl. ist wirklich etwas drin, was so nicht passt und das interessiert jetzt alle. Also statt trump-mäßig sich aufzuführen und wild rumzutwitter versuchen alle es auf die ruhige Art, das sind wir uns Kollegen schuldig. Meinst Du nicht? Mir ging es mit Avada so und das ist das “beste” Theme wenn man Envato glauben schenkt ;-)
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