Viewing 4 posts - 1 through 4 (of 4 total)
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  • May 4, 2016 at 1:02 pm #627170
    shabean

    I have updated the Enfold theme and followed all the steps as directed for people having problems after update.

    The problem is some (not all) pages when I click to edit, the ‘buffering’/’busy working’ icon appears and nothing appears to edit.

    Please advise.

    Thank you

    May 4, 2016 at 1:12 pm #627177
    Yigit

    Hey shabean!

    It does load fine on my end.

    Please flush browser cache and refresh your page a few times – http://wiki.scratch.mit.edu/wiki/Hard_Refresh

    Regards,
    Yigit

    May 9, 2016 at 1:53 pm #629195
    shabean

    Hi Yigit

    I tried your suggestion – did a hard refresh and even tried logged on to a computer that I haven’t used before, still having issues.

    I am having issues with 2 pages in particular – home and FAQs.

    Kind regards

    May 11, 2016 at 6:36 am #630438
    Ismael

    Hi,

    We get this error when we checked those pages:

    Failed to load resource: the server responded with a status of 403 (Forbidden)

    This is probably cause by a plugin or custom scripts inside those pages. I noticed that you installed the PHP Code Widget plugin. Did you add any php codes on those pages? Try to set the layout builder to debug mode so that you can extract the actual shortcodes or layout of the page: http://kriesi.at/documentation/enfold/enable-advanced-layout-builder-debug/

    Best regards,
    Ismael

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