Viewing 11 posts - 1 through 11 (of 11 total)
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    Posts
  • April 13, 2017 at 12:30 pm #777209
    dickdick

    Problems with saving and/or editing text (http://www.wptester.nl/newinsp/)
    Have disabled all plugins, but that doesn’t help. What can I do?

    April 14, 2017 at 5:25 am #777624
    Rikard

    Hey Dirk,

    Please send us a temporary admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply. Also please point out where we can see and reproduce the error.

    Best regards,
    Rikard

    April 14, 2017 at 6:24 am #777651
    dickdick

    Hey Rikard
    Look below for login

    Thanks

    April 16, 2017 at 5:10 am #778360
    Rikard

    Hi,

    You are getting some error messages related to TinyMCE, please see private. Could you try updating the theme to the latest version (4.0.5) to see if that helps please? http://kriesi.at/documentation/enfold/updating-your-theme-files/

    Best regards,
    Rikard

    April 16, 2017 at 2:46 pm #778421
    dickdick

    Update did not help.

    April 17, 2017 at 11:19 am #778622
    Nikko

    Hi,

    Can you give us ftp access as well? and also permission to deactivate plugins if we find it necessary.

    Best regards,
    Nikko

    April 17, 2017 at 4:25 pm #778797
    dickdick

    See PM

    April 18, 2017 at 4:52 pm #779470
    Victoria

    Hi dickdick,

    Could not reach your site today, connection timeout. Is your site up?

    Best regards,
    Victoria

    April 18, 2017 at 5:50 pm #779509
    dickdick

    Website is up all day.

    April 18, 2017 at 7:51 pm #779608
    Basilis

    Hi!

    Please disable which plugins you are using for speed / optimisation as I can see a ” defer ” option to the JS files,
    which is making those problems for you.

    Thank you

    Regards,
    Basilis

    April 18, 2017 at 8:13 pm #779621
    Nikko

    Hi,

    I have checked your backend in Appearance > Themes and you have 8 themes (Enfold version is 4.0.5) but if I check on cpanel, there are only 5 themes (Enfold version is 3.8).

    I also created a test page to test the issue, but it seems to be working fine though the errors are still there (link in private content).

    Best regards,
    Nikko

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