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  • #777255

    Hi..
    Please help ASAP
    I cant edit my website since i made the last update. i can open a page or post but something went wrong with the editing.
    for example – when i open one of the text boxes in the page i see a preview box now.. and when i try to save it nothing happen. even when i try to close the text box nothing moves..

    i can see the url changes but nothing happen:
    when saving – http://www.callsherut.com/wp-admin/post.php?post=5154&action=edit#save
    when closing – http://www.callsherut.com/wp-admin/post.php?post=5154&action=edit#close

    #777637

    Hey tal1234,

    Please send us a temporary admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.

    Best regards,
    Rikard

    #778284

    Hi Rikard!
    thank you.. temporary admin login is in the private section.

    it seems like the problem happens only in my user – the one called “callsherut”
    i noticed it because i loged in to the user i created for you and this specific user can edit.. but mine dont.
    if the reason for it is unknown so i will just create a new admin user to log in with

    #778296

    Hi,
    Please see if for the user that is having the issue, if the “Disable the visual editor when writing” box is checked in the profile.
    If so uncheck it :)

    Best regards,
    Mike

    #784882

    Mike!

    This solved the exact same problem I have been having for a long time. Could not edit/save new content on my site.
    “Disable the visual editor when writing” box is checked in the profile.

    Thank you!
    Jeff

    #785160

    Hi,
    Glad we were able to help. Thank you for using Enfold.

    Best regards,
    Mike

Viewing 6 posts - 1 through 6 (of 6 total)
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