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  • #1410679

    Please help!
    After clean installation of new WordPress 6.2.2 and import of Gym template, can’t edit Welcome (main) page: have infinite loading gif, rest pages are editable. I tried new installations 3 times before to write here.
    It isn’t hosting’s problem: I have second site on the same server, it is also fresh installation with Enfold theme but there is imported another template, and it is working well.
    Set of plug-ins is short and is the same on both sites.
    Thank you!

    #1410699

    Hey MosesSGT,

    The server is returning a 404 error on the file highlighted in the screenshot in private. You would have to reach out to your hosting provider to find out why that is. Did you add some custom code to the page in question maybe?

    You could try to move the shortcodes of the problem page to a new page, to see if that changes anything. You can activate debug mode under Enfold->Layout Builder->Advanced Options in order to see the Layout Builder shortcodes.

    You could also try the same shortcodes on your other installation.

    Best regards,
    Rikard

    #1410714

    Thank you!
    I checked it.
    No. It is totally fresh installation. The only changes I made are: adding favicon, and logo via Enfold setup and tittle and description via WordPress setup.

    Results: these shortcodes don’t allow to edit page on new pages on booth sites: not on new page of the same site, nor on second site.
    Questioned ajax script should be named admin-ajax.php as it is named in WP, but on your screenshot it is named admin_ajax.php or admin ajax.php

    • This reply was modified 1 year, 6 months ago by MosesSGT.
    #1410778

    Hi,

    Could you try changing on your site URL to https on the page in private please?

    Best regards,
    Rikard

    #1410780

    Sure, done.

    #1410795

    When I remove slider, then everything starts to work. Just checked on second site.

    #1410853

    Hi,

    Great, I’m glad to hear that you made some progress. Does it work as expected if you recreate the slider as well?

    Best regards,
    Rikard

    #1410865

    Yes, freshly created slider working well.
    Also one experiment: when I remove 1st, 3rd and 4th slides form original slider then original slider work well and editor works correct as well.

    #1410911

    Hi,

    Thanks for sharing your experience, we’ll look into that further.

    Best regards,
    Rikard

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