Viewing 8 posts - 1 through 8 (of 8 total)
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  • May 28, 2018 at 2:55 pm #963259
    RJ

    Hi,

    I just wanted to edit the default cookie message but there is no such field:

    In the theme options under Cookie Consent Message i see a Message label but there is no field to enter or edit text. Am i missing something?

    Thanks in advance!

    • This topic was modified 6 years, 6 months ago by RJ.
    May 30, 2018 at 9:05 am #964058
    RJ

    Hi,

    Any help with this? Still can’t edit the message. I Disabled all the plugins but i still cannot edit the cookie message.

    May 30, 2018 at 8:14 pm #964470
    Basilis

    Hi,

    Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

    1. Install and activate ” Temporary Login Without Password “.
    2. Go to ” Users > Temporary Logins ” on the left-side menu.
    3. Click ” Create New “.
    4. Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
      ( do be sure that we have enough time to debug ).
    5. Click ” Submit “.
    6. You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.

    When your issue is fixed, you can always remove the plugin!
    If you prefer to not use the plugin, you can manually create a admin user and post the login credentials in the “private data” field.

    Best regards,
    Basilis

    May 30, 2018 at 9:20 pm #964510
    fabienneRedUmb

    I have the same issue.

    June 1, 2018 at 9:51 am #965148
    RJ
    This reply has been marked as private.
    June 1, 2018 at 1:40 pm #965324
    Rikard

    Hi,

    Thanks for the login details. I can see those fields just fine on my end, did you try to clear your browser cache or a different browser?

    Best regards,
    Rikard

    June 1, 2018 at 1:44 pm #965332
    RJ

    Hi Rikard,

    Thanks for your time :)

    Yes i see it in safari too. I was using chrome and i found the culprit. it was the cookie extension from the Chrome webstore: https://chrome.google.com/webstore/detail/i-dont-care-about-cookies/fihnjjcciajhdojfnbdddfaoknhalnja
    Once i disabled that extension the message appeared!

    Thanks again!

    June 2, 2018 at 8:17 am #965730
    Rikard

    Hi,

    Great, glad you found the problem and thanks for sharing. Please let us know if you should need any further help on the topic or if we can close it.

    Best regards,
    Rikard

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