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  • August 9, 2015 at 6:11 pm #484924
    Snerp

    Hi,

    I can’t edit any of the pages, the advanced editor will not load. Plus I can’t remove sliders or add a slide image using “Layer Slider”

    I’m using Enfold vr. 3.2.3 and WordPress 4.2.4

    August 9, 2015 at 10:59 pm #484963
    Basilis

    Hi Snerp!

    Please deactivate all the plugins, re upload the theme, and let us know if that solves the issue for you.
    Let us know if that solves the issue for you.

    Best regards,
    Basilis

    August 12, 2015 at 6:38 pm #486728
    Snerp

    Hi Basilis,

    I tried your advise and it did not work. Is there something else I can do?

    August 13, 2015 at 8:29 am #487009
    Rikard

    Hi,

    Could you try to overwrite the theme files with a fresh copy from your Themeforest account via FTP to see if that helps please?
    http://kriesi.at/documentation/enfold/updating-your-theme-files/

    Regards,
    Rikard

    August 13, 2015 at 8:06 pm #487418
    Snerp

    That is what I originally did and it did not resolve the issue…any other suggestions?

    August 14, 2015 at 9:16 am #487602
    Rikard

    Hey,

    I have not seen a single installation yet where my last suggestion has not worked, could you please try again? Download a fresh copy from your Themeforest account and upload/overwrite your current theme files with the new version via FTP: http://kriesi.at/documentation/enfold/updating-your-theme-files/

    Thanks,
    Rikard

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