Viewing 12 posts - 1 through 12 (of 12 total)
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  • February 18, 2023 at 7:05 pm #1398466
    lindkold

    I just did a fresh install of WP on a new site.
    When I go to ENFOLD > Theme Options > Demo Import I can’t download the theme I want (Law Demo). Every time I try to download it I get an error message saying: “Error accessing file for download: cURL error 28: Connection timed out after 10000 milliseconds”.

    I get the same error with all demo themes.

    How can I install the LAW Theme?

    February 18, 2023 at 7:05 pm #1398467
    lindkold

    I also searched to find your guide to get started with your themes. I can’t find anything?!

    February 18, 2023 at 7:47 pm #1398475
    lindkold

    My service provider one.com did not firewall kriesi.at – can you whitelist their NAT IP: 193.202.110.17 – or what is causing the issue?

    February 19, 2023 at 11:09 am #1398514
    Rikard

    Hi,

    Please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.

    Best regards,
    Rikard

    February 19, 2023 at 2:59 pm #1398527
    lindkold

    Edit: human-influence.com/admin

    • This reply was modified 1 year, 9 months ago by lindkold.
    February 19, 2023 at 4:23 pm #1398540
    Mike

    Hi,
    Please also include FTP access.

    Best regards,
    Mike

    February 19, 2023 at 6:00 pm #1398548
    lindkold

    FTP in private message

    February 19, 2023 at 7:22 pm #1398554
    Mike

    Hi,
    Thanks please include the FTP password, the site password didn’t work.

    Best regards,
    Mike

    February 19, 2023 at 8:07 pm #1398557
    lindkold

    Here’s the new FTP password

    February 19, 2023 at 8:35 pm #1398559
    Mike

    Hi,
    Thanks, please check your site.

    Best regards,
    Mike

    February 19, 2023 at 8:59 pm #1398561
    lindkold

    Cool, thank you.

    Was the issue in my end? Or something else I need to be aware of?

    February 19, 2023 at 10:01 pm #1398565
    Mike

    Hi,
    Glad we were able to help, I’m not sure what the cause was but I messed with it a few times. If you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

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  • The topic ‘Can’t download Demo Theme in WP – Timed out’ is closed to new replies.