Viewing 8 posts - 1 through 8 (of 8 total)
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  • October 14, 2020 at 3:16 pm #1252790
    Nad

    Hello
    When i paste a Vimeo link (whatever link, this could be the one in example https://vimeo.com/1084537) it’s a black rectange that displays onmy page
    Is there any reason ?
    Thank you

    October 16, 2020 at 6:06 am #1253147
    Rikard

    Hey Nadège,

    Please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.

    Best regards,
    Rikard

    October 16, 2020 at 8:29 am #1253190
    Nad

    Thank you
    It’s sent

    October 19, 2020 at 3:47 am #1253762
    Nikko

    Hi Nad,

    The problem seems to be coming from the caching plugin.
    I have duplicated the page (link in private content) and it works properly, however, on the original page even when flushing out cache it still causes wrong output.
    I think you can try to disable the caching plugin temporarily or just delete the original and use the duplicate and just rename it and change the url/permalink.

    Best regards,
    Nikko

    October 19, 2020 at 8:06 am #1253844
    Nad

    Hello , thank you for the answer
    I tried to do the same as you but it didn’t work : (link in private content)

    Which plugin did you disable ? wprocket ?
    Thank you
    Nad

    October 19, 2020 at 8:36 am #1253853
    Nikko

    Hi Nad,

    You’re welcome. I haven’t disabled any plugin but I do advise temporarily disabling WP Rocket.
    How did you duplicate the page? the steps I made are to create a template and called it Video – Test, created a new page then applied the template and it worked properly.

    Best regards,
    Nikko

    October 19, 2020 at 11:11 am #1253891
    Nad

    Thank you
    It’s work with this kind of duplicate
    Have a good day

    October 19, 2020 at 12:31 pm #1253928
    Nikko

    Hi Nad,

    You’re welcome. :)
    I think the difference is in the page settings (since the method I used should use the default settings).
    Anyway, we’re glad that we could help :)
    Thanks for using Enfold and have a great day!

    Best regards,
    Nikko

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Viewing 8 posts - 1 through 8 (of 8 total)
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