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  • June 6, 2017 at 1:20 pm #804489
    puregene

    When I go to Appearance > Customise, the page is blank and when I change CSS in quick CSS, it says Saving didn’t work.
    I read forum and made changes (re-instaured Enfold, have changed permissions to 775 and changed permissions on the CSS file in the dynamic_avia folder) but it is still not working!
    I would really really appreciate any help as the site is live!

    June 7, 2017 at 6:30 am #804846
    Rikard

    Hey puregene,

    It looks like your site is down unfortunately, could you check please?

    Best regards,
    Rikard

    June 7, 2017 at 10:57 am #805010
    puregene

    Sorry spelling mistake!

    Thanks

    • This reply was modified 7 years, 5 months ago by puregene.
    June 7, 2017 at 10:57 am #805011
    puregene

    Sorry spelling mistake!

    Thanks

    • This reply was modified 7 years, 5 months ago by puregene.
    June 9, 2017 at 4:42 am #805820
    Rikard

    Hi,

    Thanks for that, it’s working now. Please send us a temporary admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply. Also please try to point out what changes you have made and what is not applying.

    Best regards,
    Rikard

    June 9, 2017 at 11:16 am #806014
    puregene

    Many thanks.

    June 11, 2017 at 6:02 am #806458
    Rikard

    Hi,

    Thanks for that. Could you try deactivating all plugins to see if one of them is causing a conflict please?

    Best regards,
    Rikard

    June 11, 2017 at 7:35 pm #806626
    puregene

    Fab! That was easy. Thanks sorted!
    Best wishes

    June 12, 2017 at 5:58 am #806703
    Nikko

    Hi,

    Glad that you figured the plugin that is causing the issue, thanks for using Enfold :)

    Best regards,
    Nikko

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