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AuthorPosts
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May 27, 2013 at 2:30 pm #23890
Hello – when I drag template boxes into pages to create custom layouts I am unable to add text in any of the sections.
For instance when I drag the accordion section into a page and then go to edit the tab content it does not allow me to enter any text. Strangely it does allow me to enter numbers.
So any of the bullets, accordion, tabs template builder, icon, etc sections will not allow allow me to enter text to change them only numbers.
Thanks for your help.
C
May 28, 2013 at 4:51 am #121503Hi,
It is weird. Please download the latest version, Enfold 1.5. It might fix the issue.
Or
You can change the memory limit within the wp-config.php file or in the htaccess file:
define('WP_MEMORY_LIMIT', '128M');
If you have access on the .htaccess file, add this code
php_value memory_limit 128M
Regards,
Ismael
May 28, 2013 at 8:42 am #121504Hi Ismael,
Is 1.5 already up?
Thank you.
May 28, 2013 at 8:55 am #121505You’re running low on memory allocated to PHP. You may check it with this plugin:
http://wordpress.org/plugins/wp-memory-usage/
If both suggestion from Ismael won’t do it, contact your provider.
May 28, 2013 at 2:35 pm #121506Will check into this. Thanks for your help!
May 28, 2013 at 2:49 pm #121507Hi!
BrightCite – please let us know if you need more help.
Regards,
Peter
May 28, 2013 at 4:43 pm #121508Hi Peter – we tried increasing the memory limit and din’t work. I just downloaded lates Enfold version from themeforest – but it’s showing 1.4
Where can I get Enfold version 1.5 you mentioned?
Thanks,
C
May 29, 2013 at 3:38 am #121509May 29, 2013 at 12:51 pm #121510The upgrade to version 1.5 still didn’t solve the problem. I don’t understand why the page builder sections for icons, accordions, etc.. will take numbers but no letters. So i can title an icon “123” but can’t title it “marketing”.
I appreciate your help in solving this. C
May 30, 2013 at 3:28 am #121511Hi,
Your case is unique.
Please create a new installation of WordPress. Use WP 3.5 or higher.
Regards,
Ismael
June 6, 2013 at 8:03 pm #121512June 21, 2013 at 8:50 pm #121513Hi Kriesi,
The fresh WP install fixed the issue. However – we just upgraded to your latest version today (that came out a couple days ago) and now have the same problem. I can’t add characters to any of the element sections. Numbers can be added, text cannot.
I LOVE the theme – but this recurring issue very frustrating.
Thanks in advance for your help.
Curt
June 24, 2013 at 4:28 am #121514Hi,
I think this a specific plugin issues. Please deactivate your plugins, see if it will fix the issue. This is only happening in your installation, you are the only one having this unique issue.
Regards,
Ismael
June 24, 2013 at 1:45 pm #121515Hello – looks like you’re right – it appears WP Admin UI Customize is plugin causing our issue. Thanks – C
June 25, 2013 at 2:57 am #121516 -
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