Viewing 9 posts - 1 through 9 (of 9 total)
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    Posts
  • October 2, 2018 at 5:21 am #1016859
    CodeSamurai

    Hi,

    I’ve installed Gravity Forms on a website and I’m trying to create a notification. When I’m adding a notification I am unable to add any text within the “Message” section. I have the latest Gravity Forms plugin, WordPress, and Enfold theme versions. This works on other websites I’m supporting, but not this one for some reason.

    When I go to the page to edit the notification I see the following error:

    Uncaught ReferenceError: LS_MCE_l10n is not defined

    I’ve done some research and it seems like the error is related to the LayerSlider? Do you know anything about this error and how to fix?

    Thanks!

    October 2, 2018 at 7:53 pm #1017194
    Victoria

    Hey CodeSamurai,

    Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

    Best regards,
    Victoria

    October 3, 2018 at 5:39 pm #1017572
    CodeSamurai

    Hi,

    The login is in the private content area as requested. Please let me know if there’s anything else you need.

    Thanks!

    October 5, 2018 at 3:13 pm #1018288
    CodeSamurai

    Hi,

    Is there any status update for this?

    Thanks!

    October 6, 2018 at 6:18 pm #1018544
    Mike

    Hi,
    The layerslider team has ben looking into it, but has not found a solution It looks as though it’s an issue with other themes also.
    I didn’t find a post on Gravity Forms about this though, perhaps they would be able to address this?

    Best regards,
    Mike

    October 6, 2018 at 7:56 pm #1018552
    CodeSamurai

    Hi,

    Thank you for investigating. I actually contacted Gravity Forms first and they pointed to that error I sent originally (LS_MCE_l10n is not defined) which is related to the Layer Slider. They said it’s nothing on their side and to disable that plugin, but since it’s within Enfold I couldn’t find a way to do this. Is there a way to disable that plugin completely and not have anything relating to that load?

    Any other suggestions would be appreciated. Thanks!

    October 6, 2018 at 9:09 pm #1018562
    Mike

    Hi,
    You can remove the layerslider at: Enfold Theme Options > Layout Builder > Integrated (Bundled) LayerSlider Plugin

    Best regards,
    Mike

    October 8, 2018 at 4:22 pm #1019035
    CodeSamurai

    Thank you for the help. Disabling LayerSlider fixed the problem. Not sure why LayerSlider is interfering with the rich text editor within Gravity Forms, but that was definitely the problem.

    I appreciate your assistance, thanks!

    October 8, 2018 at 7:01 pm #1019129
    Jordan Shannon

    Hi,

    I’m glad you got that resolved. If you need additional help, please let us know here in the forums.

    Best regards,
    Jordan Shannon

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Viewing 9 posts - 1 through 9 (of 9 total)
  • The topic ‘Can't add text to Gravity Forms Message Section – LayerSlider Issue?’ is closed to new replies.