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  • #24779

    First off, let me say how THRILLED I am to have found this theme. It’s honest to God revolutionary in terms of ease of use. Seriously.

    OK, one small glitch.

    I can’t seem to add media elements through the shortcode feature – images, video, etc. – and I also can’t edit buttons or simple image media through the Avia Layout Builder.

    When I try to edit these elements, or to add shortcode media, I get the following error message as a pop up –

    An error occured

    It seems your are no longer logged in. Please reload the page and try again

    … this is REALLY an error, as I *am* still logged in, and re loading the page does nothing.

    I’ve de activated any plugins I thought might be conflicting, specifically cache plugins, but nothing.

    I’ve also contacted Dreamhost (I’m using their upgraded dedicated server hosting, DreamPress), but they tell me it’s a theme related issue.

    Any suggestions?

    #124697

    Hi,

    Please increase your wordpress memory (i am not just saying that to hoodwink you).

    Also you are using v1.3.1 and current version is 1.6 so a lot was changed. Please go to themeforest.net and download the update. Please be aware that the update will overwrite all theme files.

    If you need, here is a screencast tutorial by Devin on how to go about updating via ftp https://vimeo.com/64927356

    Thanks,

    Nick

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  • The topic ‘Can't Add Media Elements or edit them via Avia’ is closed to new replies.