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  • #24020

    I upgraded to 1.5 and now I can’t add any images to anything. I get an error message saying

    Error fetching content – please reload the page and try again

    It was working fine before the upgrade. Any suggestions?

    #122023

    Hi,

    Do you have any plugins? Please deactivate them, see if the problem persist.

    Switch back to TwentyTwelve theme, check if you’re having the same issue.

    Regards,

    Ismael

    #122025

    I’ve deactivated the plugins and that didn’t help.

    I switched to TwentyTwelve and I can insert an image fine.

    I’m still having the same problem – it is only when I’m using the page builder and insert an image media block on to the page.

    I can insert an image into an easy slider or other element – just not the ‘insert image’ element.

    #122026

    Also, when I go to the Themes page I now have 6 Enfold themes appear – they are all version 1.5. Have I done something wrong on my upgrade to the latest version. I FTP’ed the files across to overwrite the existing files.

    Thanks.

    #122027

    Hi,

    That’s weird. Please check your wp-content/themes folder. How many enfold folder do you see in there?

    Regards,

    Ismael

    #122028

    Just one Enfold folder and actually under the Themes section of the dashboard there are 13 Enfold themes for me to choose from.

    Happy to give you access if you want to have a look…

    #122029

    Hi,

    Please send the login details to //…

    Include the word “Kriesi” on the subject. Add the link of this thread on your email.

    Regards,
    Ismael

    #122030

    Hi Ismael, I sent you my log in details yesterday. Did you get them?

    Thanks for your help,

    #122031

    Hi!

    I tagged this thread for Ismael.

    Regards,

    Peter

    #122032

    Hi,

    The login details you are giving me is not correct.

    Regards,

    Ismael

Viewing 10 posts - 1 through 10 (of 10 total)
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