Viewing 6 posts - 1 through 6 (of 6 total)
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  • February 7, 2017 at 4:31 pm #743952
    WEB-ET-SOLUTIONS

    Hello,

    I have a problem with enfold theme, when i try to set a featured image for my post. Nothing is happening, i open my console developer and this message appears : 

    Uncaught TypeError: Cannot read property 'limitExceeded' of undefined
    at n.initialize (media-views.min.js?ver=4.7.2:3)
    at n.initialize (media-views.min.js?ver=4.7.2:3)
    at n.e.View (backbone.min.js?ver=1.2.3:1)
    at n.constructor (wp-backbone.min.js?ver=4.7.2:1)
    at n.constructor (media-views.min.js?ver=4.7.2:4)
    at n [as constructor] (backbone.min.js?ver=1.2.3:1)
    at n [as constructor] (backbone.min.js?ver=1.2.3:1)
    at new n (backbone.min.js?ver=1.2.3:1)
    at Object.wp.media (media-models.min.js?ver=4.7.2:1)
    at Object.frame (media-editor.min.js?ver=4.7.2:1)

    Thanks for help.

    Best regards

    Quentin

    February 8, 2017 at 6:34 am #744208
    Rikard

    Hey WEB-ET-SOLUTIONS,

    The featured image is default WordPress functionality. Could you try deactivating all plugins to see if one of them is causing a conflict please?

    Best regards,
    Rikard

    February 8, 2017 at 4:46 pm #744411
    WEB-ET-SOLUTIONS

    Hey Rikard,

    I try deactivate plugins one by one but i have a same error in my console and i can’t add featured image.

    Best regards,

    Quentin

    February 9, 2017 at 9:05 am #744679
    Rikard

    Hi,

    Ok. Please send us a temporary admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.

    Best regards,
    Rikard

    February 10, 2017 at 11:35 am #745327
    WEB-ET-SOLUTIONS

    Hi,

    Ok i create your user, i send your login in private content.

    Best regards,

    Quentin

    February 12, 2017 at 8:01 am #745881
    Rikard

    Hi Quentin,

    Thanks for the details, I’m not sure what’s going on there to be honest. It doesn’t look like the error messages are coming from the theme. Did you make any customisations at all?

    Please try to overwrite the theme files with a fresh copy from your Themeforest account via FTP to see if that helps: http://kriesi.at/documentation/enfold/updating-your-theme-files/

    Best regards,
    Rikard

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