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Posts
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Hi,
on the website climatech.at I can’t add content to Text or Custom Html widgets as you can see in the picture below:https://climatech.at/cattura.jpg
How to fix it?
Hey Gian Maria,
I got a 404 on the image. Can you please upload the screenshot to a service like Dropbox and give us the link here.
Best regards,
VictoriaHi @Rikard,
I’m sorry but it doesn’t work.Hi,
Please post us your login credentials (in the “private data” field), so we can take a look at your backend.
- Install and activate ” Temporary Login Without Password “.
- Go to ” Users > Temporary Logins ” on the left-side menu.
- Click ” Create New “.
- Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
( do be sure that we have enough time to debug ). - Click ” Submit “.
- You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.
When your issue is fixed, you can always remove the plugin!
If you prefer to not use the plugin, you can manually create a admin user and post the login credentials in the “private data” field.Best regards,
BasilisHi,
Thanks for that, though the widgets all seem to work as they should when I checked them. Your screenshots both lead to 404 pages so I couldn’t check your initial problem.
Best regards,
RikardForget the screenshots, I can’t simply add content to the custom html and text widgests. There must be an edit field but there isn’t.
Besides that, I can’t understand why you can’t open this link: https://climatech.at/cattura.jpg. There’s something wrong on your website.
Hi,
I edited the two text widgets you have in your footer, I added the word Edited. Maybe the problem is local to your computer?
Did you try clicking the link to the screenshot you posted? It leads to a 404 page on your site, not ours.
Best regards,
Rikard– I’ve tried on another browser and it doesn’t work. You added the word EDITED on a widget already existing. I’m talking about a NEW ONE. Have you tried to add a new one before treating me as if I’m dumb?
– If I click on the link to the screenshot posted it leads to 404 page, but if I write the address on a new tab it works. How comes? I believe, there’s something on your code.
Btw, after ONE WEEK I still don’t have a fix for my issue.
Hi,
We trying to help you out so please mind your language and don’t accuse us of things we haven’t done. We wouldn’t have this misunderstanding if you would have provided a working screenshot and a clear description of the problem.
I see the problem when adding a new widget as well. This is likely not theme related though. Did you try to deactivate all plugins to see if there is a conflict coming from any of them?
Best regards,
RikardI didn’t use any offensive language.
About my screenshot: I showed you my link is working (if you WRITE or COPY AND PASTE it on your browser) but you probably have issue with your follow. I would check this if I were you.
About the widget: I surely tried to deactivate all the plugins but didn’t fix it.I found the reason why. this code:
function defer_parsing_of_js ( $url ) { if ( FALSE === strpos( $url, '.js' ) ) return $url; if ( strpos( $url, 'jquery.js' ) ) return $url; return "$url' defer "; } add_filter( 'clean_url', 'defer_parsing_of_js', 11, 1 );
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