Viewing 10 posts - 1 through 10 (of 10 total)
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    Posts
  • May 15, 2018 at 7:58 pm #957204
    aleonmel

    I just purchased the theme. It uploads great but after clicking activate i get a <this page isn’t working…> message. Cant acces any page after that and had to delete theme via ftp to recover my admin area. How can I activate the theme properly. Freshly new weordpress by the way.

    May 16, 2018 at 9:30 pm #957727
    Basilis

    Hey aleonmel,

    No worries – we are here to help!
    Can you please share with us your credentials so we can login to your account and help you out with it?

    Best regards,
    Basilis

    May 19, 2018 at 7:05 pm #959140
    aleonmel

    here it is (secret part)

    May 20, 2018 at 11:00 am #959397
    Victoria

    Hi aleonmel,

    Which version of php are you running?

    Best regards,
    Victoria

    May 20, 2018 at 4:44 pm #959460
    aleonmel

    Its PHP 5 with Godaddy.

    Please tell me thats not the issue because they update it for me in order to run others WP’s that I have.

    May 21, 2018 at 5:09 pm #959867
    aleonmel

    Any update/?
    If not i will like to request a permission from you in order to get a credit fro envato and buy another product. Client is waiting. Thanks for your consideration.

    May 22, 2018 at 5:43 am #960139
    Ismael

    Hi,

    We are very sorry for the late response. The PHP version in your installation is 5.2. The theme is compatible on 5.6 or later versions. Please ask your hosting provider to upgrade PHP to version 5.6 or 7.0 before activating the theme. What are the errors when you activate the theme?

    Best regards,
    Ismael

    May 22, 2018 at 10:58 pm #960555
    aleonmel

    Parse error: syntax error, unexpected T_FUNCTION, expecting ‘)’ in /home/content/37/5719037/html/imprentahumacao/wp-content/themes/enfold/framework/php/class-htmlhelper.php on line 941

    May 23, 2018 at 1:44 am #960577
    aleonmel

    Just to let you know that i resolve the issue upgrading my php to 5,6 … tks a lot .
    For now… running nice and smoothly

    Alex

    PS. Nice customer services

    May 24, 2018 at 10:57 am #961425
    Nikko

    Hi aleonmel,

    Glad that we could help :)
    Feel free to comeback if you need further assistance.
    Thanks for using Enfold and have a great day!

    Best regards,
    Nikko

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Viewing 10 posts - 1 through 10 (of 10 total)
  • The topic ‘Can't activate enfold. This page is not working’ is closed to new replies.