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Viewing 12 posts - 1 through 12 (of 12 total)
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  • August 11, 2016 at 12:19 am #671097
    sameddo

    After installation and activation I can access the admin panel if I stay on the same page after installation. If i close my browser or try to access the admin panel from another computer the screen goes blank after I login. The only character being displayed is ‘.’, a full stop. The rest of the functionality of the theme is working fine. I am running wordpress 4.5.3 on the machine and allocated 128mb via the define(‘WP_MEMORY_LIMIT’, ‘128M’); command.

    August 11, 2016 at 2:13 pm #671327
    Rikard

    Hey sameddo,

    Please send us a temporary admin login so that we can have a closer look. You can post the details in the Private Content section of your reply.

    Regards,
    Rikard

    August 11, 2016 at 3:03 pm #671361
    sameddo

    Here you go

    August 11, 2016 at 3:05 pm #671365
    Yigit

    Hi!

    Can you please post FTP logins here privately as well?

    Best regards,
    Yigit

    August 11, 2016 at 3:16 pm #671375
    sameddo

    Here are the details. You’re gonna have to use some client for access

    August 11, 2016 at 3:22 pm #671379
    Yigit

    Hey!

    Have you contacted your hosting provider about the issue?
    I am seeing “Failed to load resource: the server responded with a status of 402 (Payment Required)” error in console

    Best regards,
    Yigit

    August 11, 2016 at 3:26 pm #671380
    sameddo

    Issue doesn’t seem to be with the hosting. The theme is running just fine, you can visit from the link i sent earlier. Just the admin panel doesn’t load properly after the first time

    August 15, 2016 at 3:04 pm #672684
    Andy

    Hi,

    does this happen with a default WordPress theme too? please let us know about your results.

    Best regards,
    Andy

    August 15, 2016 at 6:39 pm #672831
    sameddo

    Yes it does. Should have checked that earlier. What could be the reason?

    August 15, 2016 at 7:06 pm #672833
    Basilis

    Hi!

    If it does, it is either something with any plugin that is active or your hosting provider.
    In any case, the hosting provider support, could notify you for any issues, through the error_log.

    Please contact them and they will do help you solve it.

    Best regards,
    Basilis

    August 15, 2016 at 7:29 pm #672843
    sameddo

    Softaculous plugin is being used to handle wordpress. Thanks for the help, this clears things up.

    August 16, 2016 at 7:51 am #673040
    Rikard

    Hi,

    Glad we could help, please let us know if you should need any further help on the topic.

    Thanks,
    Rikard

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