Viewing 8 posts - 1 through 8 (of 8 total)
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  • September 28, 2021 at 6:58 pm #1322675
    ttphotography_dk

    Hi.

    I have just change new domain provider and now I can’t save changes in Theme Options I get this error

    Saving didn’t work
    Please reload the page and try again.

    I know that this problem has in other topic but I do not konw the Solution. Please help

    Enfold version 4.8.6.2
    Wordpress Version 5.8.1

    September 29, 2021 at 10:39 am #1322777
    Rikard

    Hi Thomas,

    Please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.

    Best regards,
    Rikard

    October 12, 2021 at 9:55 pm #1324642
    ttphotography_dk
    This reply has been marked as private.
    October 13, 2021 at 7:36 am #1324687
    Rikard

    Hi Thomas,

    I can’t see any login details posted in this thread. Please try posting them again, and make sure that you write something in the public box as well.

    Best regards,
    Rikard

    October 13, 2021 at 9:26 am #1324696
    ttphotography_dk

    Hello Kriesi.

    I have sent the username to you.

    October 13, 2021 at 11:32 am #1324715
    sandrogattei

    same problem here … tried reinstalling the theme, deactivating less important plugins, database cleaning with wp-optimize. nothing helped.
    Saving is only possible the first time after opening the editor and changing once some data.
    (changing the theme helped for saving the site)
    what could I try next?

    • This reply was modified 3 years, 9 months ago by sandrogattei.
    October 13, 2021 at 12:23 pm #1324724
    Rikard

    Hi ttphotography_dk,

    Thanks for that. I see that your server is returning a 403 error (forbidden) on the file in private, when trying to save the theme options. Could you try reaching out to your hosting provider to see if they know why the server is responding with that error message please?

    Best regards,
    Rikard

    October 13, 2021 at 12:24 pm #1324725
    Rikard

    Hi sandrogattei,

    Please open a new thread and include WordPress admin login details in private, so that we can have a closer look at your site.

    Best regards,
    Rikard

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