Viewing 8 posts - 1 through 8 (of 8 total)
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    Posts
  • July 8, 2014 at 12:37 pm #288459
    Gurify

    Dear Support

    I cannot update the menu for some reason. Siteground hosting says there is some script hitting a timeout on my site.
    Could it be due to the theme?
    Could you please check?
    Thank you!
    Andrea

    July 8, 2014 at 1:48 pm #288502
    Günter

    Hi Gurify!

    Thank you for using our theme.

    Are you using the latest Version of WP 3.9.1 and of Enfold 2.8.1?

    1) Disable all plugins and try again.
    2) Change to a default WP Theme and try again

    if still not working, try to put in wp-config.php (WP root directory) at the end of the file:

    
define( 'WP_MAX_MEMORY_LIMIT', '256M' );

    Regards,
    Günter

    July 8, 2014 at 3:54 pm #288571
    Gurify

    Hi, none of it is working. I cannot perform point 2) because I have 1000+ visitors on site.
    Is there some other route?

    Thank you

    Andrea

    July 8, 2014 at 3:57 pm #288574
    Gurify
    This reply has been marked as private.
    July 9, 2014 at 3:17 am #288769
    Josue

    Hey Andrea!

    Please set the provided account to an Administrator role.

    Cheers!
    Josue

    July 9, 2014 at 11:45 am #288934
    Gurify

    Done, please let me know./ Thank you! :)

    July 9, 2014 at 12:40 pm #288954
    Gurify

    After updating to new theme version today the problem was finally fixed :))))))) I love you guys and your theme

    July 9, 2014 at 1:37 pm #288976
    Günter

    Hi!

    Glad we could help you. Enjoy the theme.

    Best regards,
    Günter

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Viewing 8 posts - 1 through 8 (of 8 total)
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