Cannot update Enfold

Hi,

Thank you for the inquiry.

This might be related to a new rollback feature that was released very recently.

// https://make.wordpress.org/core/2023/07/11/new-in-6-3-rollback-for-failed-manual-plugin-and-theme-updates/

Try to fix the issue by creating the /wp-content/upgrade-temp-backup folder manually, then set the permission to 775. Let us know if this helps.

Best regards,
Ismael

Hi,

Could this change in permissions make a difference in the update working and not working?

Yes, it might be related to folder permissions. Granting write permissions to the user group performing the rollback procedure might help.

Is this a WordPress issue that they are going to correct – or is it something on Enfold’s end?

We are not really sure but since the error is generated by a WordPress core function, it’s more likely that this is related to the interaction between the server and WordPress.

Best regards,
Ismael

Hi,

Within the upgrade-temp-backup folder is a theme folder which also had permissions 755. Should that change to – to 775 as well?

This might not be necessary because the function only requires write access to the temp folder to move the old theme/plugin between locations. If you have the time, you could consider posting this on a general WordPress forum for further clarification.

– hoping to report this was the fix!

We sure hope that this will fix the issue. Let us know if you find anything.

Best regards,
Ismael