Viewing 6 posts - 1 through 6 (of 6 total)
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  • November 28, 2022 at 2:01 pm #1374144
    waveseven

    Hi

    I’m just completing a new site and and I don’t seem to be able to turn on or use the cookie policy message. It seems like the dropdown option isn’t working (see image here)

    Do you know what is causing this?

    Regards
    Colin

    November 28, 2022 at 3:42 pm #1374173
    Yigit

    Hi Colin,

    Thanks for contacting us!

    Could you please create temporary admin logins and post them here privately so we can look into it? :)

    Best regards,
    Yigit

    November 28, 2022 at 3:54 pm #1374174
    waveseven

    Hi Yigit

    Login details attached. This build is currently on a development server before we go live.

    Regards
    Colin

    November 28, 2022 at 3:58 pm #1374175
    Yigit

    Hey,

    Could you please try using a different browser and check if that helps? I was able to see the options and enabled the cookies. I attached a screenshot in private content field below :)

    Regards,
    Yigit

    November 28, 2022 at 4:07 pm #1374178
    waveseven

    Hi Yigit

    Ah yes that seemed to work when I view it in Safari. I was using Chrome previously.

    Thanks for looking so quickly

    Regards
    Colin

    November 28, 2022 at 4:10 pm #1374179
    Yigit

    Hi!

    You are welcome, Colin!

    Issue might be related to add-ons/extensions you have on your browser.

    I am marking this thread as resolved. Let us know if you have any other questions and enjoy the rest of your day :)

    Regards,
    Yigit

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Viewing 6 posts - 1 through 6 (of 6 total)
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