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  • May 8, 2021 at 6:48 am #1299065
    digital1440

    I am getting the below error on the enfold theme. How do i fix?

    2021-05-07 01:56:49.604609 [Fri May 07 01:56:49.604573 2021] [autoindex:error] [pid 76827] [client 34.74.125.177:56760] AH01276: Cannot serve directory /home/u131-zojj84gl03eg/www/nv.com/public_html/wp-content/themes/enfold/framework/: No matching DirectoryIndex (index.html,Index.html,index.shtml,index.php,Index.php,index.phtml,Index.phtml,index.htm,Index.htm,home.htm,Home.htm,default.htm,Default.htm,default.html,Default.html) found, and server-generated directory index forbidden by Options directive

    May 10, 2021 at 6:11 am #1299258
    Nikko

    Hi digital1440,

    Here’s a similar thread that you might find helpful: https://kriesi.at/support/topic/critical-error-on-your-site/
    If that doesn’t help, please post us your login credentials (in the “private data” field), so we can take a look at your backend.

    1. Install and activate ” Temporary Login Without Password “.
    2. Go to ” Users > Temporary Logins ” on the left-side menu.
    3. Click ” Create New “.
    4. Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
      ( to be sure that we have enough time to debug ).
    5. Click ” Submit “.
    6. You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.

    When your issue is fixed, you can always remove the plugin!
    If you prefer to not use the plugin, you can manually create an admin user and post the login credentials in the “private data” field.

    Best regards,
    Nikko

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