Tagged: theme update
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AuthorPosts
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May 13, 2022 at 7:14 am #1351632
Hi!
I recently purchased Enfold 4.9
I created the token and verified it. I was expecting to see the updates available in my WP dashboard in Enfold Theme Options, but they do not appear.
Since I purchased Enfold there were two new updates (I receive notification by e-mail).
I just deleted all the Transients, hoping this would help. But the new updates still do not show.Please, help! I truly do not wish to have to update every time via FTP. Thanks.
PS: I have moved the staging page from one account to another on my server. May this be the problem? Thanks in advance for your help.
May 13, 2022 at 8:41 am #1351642Hey michelawtf,
Are you running any security plugins? If so, they might be blocking the updates to come though. Please try to install and configure this plugin: https://envato.com/market-plugin/. If you need further help, then please post admin WordPress login details in private.
Best regards,
RikardMay 13, 2022 at 9:29 pm #1351711Thank you for your kind reply. I installed the plugin, no results.
I have very few plugins installed, and no security plugins.I truly have no idea why I am not able to see and perform the updates!
May 14, 2022 at 9:38 am #1351732Hi,
Please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.
Best regards,
RikardMay 16, 2022 at 7:58 pm #1351987Again thanks for your help!
MichiLogin info in the Private content. PS: This is a staging / building page, not active yet!
May 16, 2022 at 8:16 pm #1351989Hi,
Thanks for that. I see that you haven’t configured the Envato Market plugin yet, could you try that out please?
Best regards,
RikardMay 16, 2022 at 8:25 pm #1351991Oops… thanks!
I just added the Token.May 16, 2022 at 8:26 pm #1351992Thank you!
That did the magic!
May 17, 2022 at 2:18 am #1352009Hi,
Glad Rikard could help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.Best regards,
Mike -
AuthorPosts
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