Tagged: theme update
Hi!
I recently purchased Enfold 4.9
I created the token and verified it. I was expecting to see the updates available in my WP dashboard in Enfold Theme Options, but they do not appear.
Since I purchased Enfold there were two new updates (I receive notification by e-mail).
I just deleted all the Transients, hoping this would help. But the new updates still do not show.
Please, help! I truly do not wish to have to update every time via FTP. Thanks.
PS: I have moved the staging page from one account to another on my server. May this be the problem? Thanks in advance for your help.
Hey michelawtf,
Are you running any security plugins? If so, they might be blocking the updates to come though. Please try to install and configure this plugin: https://envato.com/market-plugin/. If you need further help, then please post admin WordPress login details in private.
Best regards,
Rikard
Thank you for your kind reply. I installed the plugin, no results.
I have very few plugins installed, and no security plugins.
I truly have no idea why I am not able to see and perform the updates!
Hi,
Please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.
Best regards,
Rikard
Again thanks for your help!
Michi
Login info in the Private content. PS: This is a staging / building page, not active yet!
Hi,
Thanks for that. I see that you haven’t configured the Envato Market plugin yet, could you try that out please?
Best regards,
Rikard
Oops… thanks!
I just added the Token.
Thank you!
That did the magic!
Hi,
Glad Rikard could help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.
Best regards,
Mike