Viewing 7 posts - 1 through 7 (of 7 total)
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  • June 23, 2019 at 2:12 am #1112666
    Taryn

    Hi!
    I’ve read through a ton of posts here on this issue, but nothing is working for me.

    I can save posts and pages with no problem, but when I try to save anything in Theme Options, I get an error that “Saving didn’t work. Please reload the page and try again.”

    I’ve manually deleted and uploaded version 4.5.7 of the theme. I have the memory limit set at 256. I’ve disabled all the plugins and I’ve reset Permalinks. Nothing is working.

    I tried enabling the Parent Theme instead of the Child Theme, and I was able to save Theme Options with the Parent Theme enabled. I switched back to the Child Theme and I still cannot save Theme Options.

    I then exported my Child Theme settings, then reset to default settings. With the default settings in the Child Theme, I was able to save Theme Options. I imported my Child Theme settings back in, and cannot save Theme Options again. Also, it didn’t export/import all of my settings so I’m having to rebuild my site.

    Any help would be greatly appreciated.

    June 23, 2019 at 2:13 am #1112667
    Taryn
    This reply has been marked as private.
    June 23, 2019 at 5:00 am #1112686
    Rikard

    Hi,

    Sorry for the problem, the server is responding with a 406 error. Please see private. Could you try reaching out to your hosting provider to see if they know why the server is responding in that way?

    Best regards,
    Rikard

    June 23, 2019 at 7:59 am #1112694
    Taryn

    Thank you for your reply. While waiting for the hosting provider to get back to me, I played around some more and discovered that if I remove the below from my Custom CSS in Theme Options, everything works fine. Is there maybe something wrong with the below code?

    /* Drop down menu width */
#top .av-main-nav ul {
    width: 300px !important;
}
#top .av-main-nav li ul ul {
    left: -300px !important;
}
    June 24, 2019 at 4:25 am #1112823
    Rikard

    Hi,

    Thanks for the update, I don’t think removing or adding any CSS should cause server responses like that though. Maybe the problem was temporary?

    Best regards,
    Rikard

    June 24, 2019 at 7:25 am #1112841
    Taryn

    Nope – not a big deal, but if I add that little snippet in, it all goes haywire. Weird. I’m just not using that snippet. :)

    June 24, 2019 at 10:32 am #1112869
    Rikard

    Hi,

    Thanks for the update, we can have a closer look if it should be an issue for you.

    Best regards,
    Rikard

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