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  • November 20, 2025 at 11:08 pm #1491602
    So Evolve

    We have an issue with one of our website pages not saving changes. Once edits are made and we update, we are redirected to “Page Not Found” – see screenshot: https://snipboard.io/xlH2G9.jpg

    We deactivated all plugins, deactivated the Child Theme, then reactivated the plugins one by one; everything was fine until we reactivated the Child Theme. (We activated the complete Enfold theme and were able to make the changes to the page without issues.

    The issue occurs only when the Child Theme is activated: the edits are not saving, and the error “Page Not Found” displays.

    Thanks for your help

    Paul
    So Evolve

    • This topic was modified 3 weeks ago by So Evolve.
    • This topic was modified 3 weeks ago by So Evolve.
    November 21, 2025 at 12:49 pm #1491646
    Rikard

    Hey So Evolve,

    If the problem is only occuring when the the child theme is active, then it’s not a core theme problem. Please try removing all your customisations from the child, then add them back one by one to see when it starts happening again.

    Best regards,
    Rikard

    November 22, 2025 at 1:17 am #1491668
    So Evolve
    This reply has been marked as private.
    November 22, 2025 at 11:39 am #1491678
    Mike

    Hi,
    The login is not working, please check. I see your page /our-team/ seems to be working but the test page /our-team-test-page/ is not. We will need to login to examine.

    Best regards,
    Mike

    November 22, 2025 at 4:11 pm #1491682
    So Evolve

    This is the page that will not allow any added Team Member:

    Our Team

    After adding and clicking update on the page it takes us to the page as shown in the screenshot
    https://snipboard.io/xlH2G9.jpg

    November 23, 2025 at 3:24 pm #1491689
    Rikard

    Hi,

    The login details are still not working, please check and verify.

    Best regards,
    Rikard

    November 23, 2025 at 8:30 pm #1491695
    So Evolve
    This reply has been marked as private.
    November 24, 2025 at 6:51 am #1491709
    Ismael

    Hi,

    Thank you for the inquiry.

    The previous “team” page no longer exists, and we can’t reproduce the issue on the “AAA” test page (see private field). Did you add any custom scripts or shortcodes in the previous team page?

    Best regards,
    Ismael

    November 24, 2025 at 7:07 am #1491714
    So Evolve
    This reply has been marked as private.
    November 24, 2025 at 7:35 am #1491719
    Ismael

    Hi,

    Thank you for the info.

    How many entries or team members are on the team page? When we removed the first 8, we were able to update the page the issue without issue. You can check this on the test page we created (see private field). It’s possible that there is custom content in the first 8 entries that is causing the issue.

    Best regards,
    Ismael

    November 24, 2025 at 3:45 pm #1491757
    So Evolve
    This reply has been marked as private.
    November 25, 2025 at 6:46 am #1491776
    Ismael

    Hi,

    As mentioned above, when we removed the first eight items, the update worked, so there may be custom content in one of those entries causing the issue. Try removing each section one at a time to identify which entry is causing the problem. Let us know the result.

    Best regards,
    Ismael

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