Viewing 8 posts - 1 through 8 (of 8 total)
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  • #1114271

    Hi,
    When trying to connect to woocommerce, I get a simple “error message”.
    When activating another theme, I can login without any issue !!

    Is there something special to find the problem ?

    Thank’s in advance,

    Etienne

    #1114438

    Hey rthomas7,

    What do you mean activating WooCommerce? I see it is enabled and you’re running Enfold.

    Can you please check server log for error?

    Best regards,
    Victoria

    #1114563
    This reply has been marked as private.
    #1114699

    Hi rthomas,

    Please describe in more detail how to reproduce the issue step by step.

    Best regards,
    Victoria

    #1115137

    Hi Victoria,

    Ok I will try to be clear :

    1/ When running Enfold theme and trying to register here : https://www.slamgolf.fr/mon-compte/
    I get this message :
    [Bonjour ainsite.net,
    Merci d’avoir créé un compte sur SlamGolf – Le spécialiste de l’entraînement au Golf. Votre identifiant est ainsite.net. Vous pouvez accéder à l’espace membre de votre compte pour visualiser vos commandes, changer votre mot de passe, et plus encore ici : https://www.slamgolf.fr/mon-compte/
    Votre mot de passe a été généré automatiquement : ^%Z#ey(b^S$
    Au plaisir de vous revoir prochainement sur notre boutique.]

    2/ When running Enfold Child theme (customised) and trying to register, I get a simple error message !!

    Thank’s in advance
    Best regards

    #1116311

    Hi,
    Thanks for the login, please enable the WordPress > Appearance > Editor so we can see your child theme files, or you can include ftp access in the Private Content area.

    Best regards,
    Mike

    #1116337
    This reply has been marked as private.
    #1116471

    Hi,
    While the ftp access didn’t work, the tip about the plugin did, thanks.
    From your post above the Enfold theme works correctly, but enfold-child doesn’t, I checked your child theme and see that you have many added files about 500 lines of code in your child theme functions.php.
    To find the error try removing your functions and see if that solves, then add functions one at a time to find the error. Also do the same with the added files if need be.

    Best regards,
    Mike

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