Viewing 6 posts - 1 through 6 (of 6 total)
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    Posts
  • March 21, 2022 at 11:15 pm #1345425
    Dan Lupo
    Guest

    Hi, I purchased Enfold through ThemeForest, I registered my account for support and I cannot log in to my Kriesi account.

    March 22, 2022 at 8:38 am #1345481
    Rikard

    Hi Dan,

    I see that the email you used to contact us here is already registered on our support forum, did you manage to register?

    Best regards,
    Rikard

    March 22, 2022 at 1:12 pm #1345506
    Dan Lupo
    Guest

    Hi Rikard, I did register, but I’m not able to log in. When I try to the page refreshes and nothing happens, I am still logged out.

    Thank you

    March 22, 2022 at 1:23 pm #1345507
    Yigit

    Hi,

    Could you please try using a different browser and check if that helps? If it does not, can we reset your forum logins to test it ourselves?

    Best regards,
    Yigit

    March 22, 2022 at 8:08 pm #1345581
    Dan Lupo
    Guest

    Hi, thank you for the replies. I’ve tried with Chrome and Firefox. You can go ahead and reset my forum logins.

    Thank you Yigit.

    Dan

    March 23, 2022 at 1:51 pm #1345672
    Rikard

    Hi Dan,

    Thanks for the update. Please try logging in with your email, and the password in private.

    Best regards,
    Rikard

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