Viewing 16 posts - 1 through 16 (of 16 total)
  • Author
    Posts
  • September 22, 2014 at 3:45 am #322744
    AlexiaNin

    Hello,
    I tried to install the New version for the Enfold theme, and I got this message:
    Could not copy file. enfold/config-layerslider/LayerSlider/static/scss/.sass-cache/b7f9d94b9d98b4b8ef9b4e4e6341280314fce1e3/_icons.scssc

    I tried from many different ways and I couldn’t .

    Can you help me please?

    Thank you.

    Regards.

    September 22, 2014 at 3:51 am #322748
    Josue

    Hey Rosa P.!

    Did you try doing it via FTP?

    Cheers!
    Josue

    September 22, 2014 at 8:17 pm #323263
    AlexiaNin

    The theme files are already in the server in the themes upload folder.

    Some other suggestion?

    September 22, 2014 at 9:09 pm #323285
    Josue

    Hi!

    Try re-uploading the theme via Appearance > Themes > Add new, it must be in .zip format and the older theme must be removed first.

    Cheers!
    Josue

    September 22, 2014 at 10:10 pm #323319
    AlexiaNin

    I follow your instructions and the problem persist. I have this message again:

    Could not copy file. enfold/config-layerslider/LayerSlider/static/scss/.sass-cache/b7f9d94b9d98b4b8ef9b4e4e6341280314fce1e3/_interface.scssc

    Regards.

    Alexia.

    September 22, 2014 at 11:03 pm #323335
    Josue

    Hi Alexia,

    Can you please create me an temporary FTP account? post it here as a private reply.

    Regards,
    Josue

    September 23, 2014 at 1:12 am #323382
    AlexiaNin
    This reply has been marked as private.
    September 23, 2014 at 2:57 am #323421
    Josue

    Hi Alexia!

    We’d need a WordPress admin too, please create one for us.

    Regards,
    Josue

    September 24, 2014 at 12:24 am #323973
    AlexiaNin
    This reply has been marked as private.
    September 24, 2014 at 2:07 am #323995
    AlexiaNin
    This reply has been marked as private.
    September 24, 2014 at 5:32 am #324032
    Josue

    Hi Alexia!

    Enfold is now installed and working.

    Best regards,
    Josue

    September 24, 2014 at 3:23 pm #324318
    AlexiaNin

    I would like to know what it was the problem if its possible.
    Thank you so much your help. I really appreciated!

    Alexia.

    September 24, 2014 at 3:30 pm #324326
    Yigit

    Hi!

    I have asked Josue to take a look. Please wait to hear from him.

    Best regards,
    Yigit

    September 24, 2014 at 9:44 pm #324642
    Josue

    I don’t really know because that error never prompted for me, i installed it via FTP and activated it on the Dashboard.

    Best regards,
    Josue

    September 24, 2014 at 11:04 pm #324664
    AlexiaNin

    Ok, thank you very much for your help.

    Best Regards,

    Alexia.

    September 25, 2014 at 12:32 am #324679
    Josue

    You are welcome Alexia, glad to help :)

    Regards,
    Josue

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Viewing 16 posts - 1 through 16 (of 16 total)
  • The topic ‘Cannot installed the theme, in the new version: 2.9.2’ is closed to new replies.