Viewing 4 posts - 1 through 4 (of 4 total)
  • Author
    Posts
  • January 25, 2019 at 2:27 pm #1058748
    pbenewith

    Hi there, I have purchsed the theme and tried uploading via theme upload area. I have followed your latest uopdate and installation guide including the use of the plugin you suggested. I keep getting this: “The link you followed has expired. Please try again.” message and have now dedicated over 7 hours trying to sort this issue. I just dont understand. I have installed many copies of this theme across sites and even one recently with no glitches.

    My host support cant do it either. I am at the end of my thether with this now. Please can you offer me any urgent help?

    I can give you the login details and the website url

    January 26, 2019 at 9:14 am #1059045
    Vinay

    Hey pbenewith,

    You can try updating the theme using an FTP client.

    Theme update

    If you still have an issue, please post FTP and WordPress credentials so we can take a look at it.

    Best regards,
    Vinay

    February 3, 2019 at 2:10 am #1062093
    ZeljkoMaletic

    I have same problem and I’m afraid that I cannot resolve it via ftp without guidance. Is it possible for you to install theme on my server? Also I would like to know should I repeat that procedure for every demo I wish to try?

    Thank you,
    Sincerely
    Zeljko Maletic

    February 4, 2019 at 10:06 am #1062559
    Rikard

    Hi Zeljko,

    If you need help installing your theme then please open a new thread and include WordPress and FTP login details in private.

    Best regards,
    Rikard

  • Author
    Posts
Viewing 4 posts - 1 through 4 (of 4 total)
  • You must be logged in to reply to this topic.