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  • September 29, 2014 at 8:41 pm #326798
    thijsvanhalewijn

    Hi there,

    I am not able anymore to insert a hyperlink through the editor. I am using WordPress 4.0 and latest theme, version 2.9.2.
    The icon in the editor for inserting links is greyish (‘dead’).

    I tried everything (disabling plugins etc.), but nothing helps.
    It is so strange, since all other functions seem to work fine, including the advanced editor.

    It applies to both old as new messages/pages.

    Thanks for helping me out on this.

    Kind regards
    Thijs

    October 1, 2014 at 9:35 am #327913
    thijsvanhalewijn

    Hi there,

    Is there any response available to my question? The problem is that I cannot continue to work with my website.

    Thanks in advance!

    Kind regards,
    Thijs

    October 2, 2014 at 7:07 am #328685
    Josue

    Hi,

    Does the issue persists with the default WordPress theme activated?

    Cheers!
    Josue

    October 2, 2014 at 7:22 pm #329158
    thijsvanhalewijn

    Yes, I tried 3 differrent themes. Including TwentyFourteen, the latest default WP theme.

    The visual editor can change everyting, except insert/remove hyperlink….

    October 2, 2014 at 7:22 pm #329159
    thijsvanhalewijn

    BTW: Upgrading to Enfold 3.0 has not helped either….

    October 2, 2014 at 8:05 pm #329193
    Yigit

    Hi!

    Please try re-installing WordPress and check if that helps. If issue occurs on default themes as well that means it is not Enfold related.

    Cheers!
    Yigit

    October 2, 2014 at 9:11 pm #329243
    thijsvanhalewijn

    Hi Yigit!

    I did reinstall WP 4.0 as well.. did not work.

    But I found out that with Firefox all works fine. So it’s Chrome that’s causing the issue.

    Still hoping to resolve it, but I am happy to have a workaround… at least I can edit all I need…

    October 2, 2014 at 9:22 pm #329256
    Yigit

    Hi!

    Please make sure that you are using the latest version of Chrome and try de-activating all extensions/plugins and check if that helps. Unfortunately there is not much we can do to help you with issues that are not theme related

    Best regards,
    Yigit

    October 2, 2014 at 9:31 pm #329268
    thijsvanhalewijn

    Hi Yigit,

    Thanks very much for staying with me on this…. I understand very well it’s not your cup of tea…

    I found out that the setting Activate Protection Against Phishing And Malware is causing the issue!

    After unchecking it, all works fine!!! :-)

    Mmmm, not very safe situation, right?

    October 2, 2014 at 9:36 pm #329272
    thijsvanhalewijn

    Wow! I restored the serttings in Chrome, and now it still works!!!

    Very very strange……!

    October 2, 2014 at 9:38 pm #329275
    Yigit

    Hi!

    Great! Glad you figured it out Thijs! Let us know if you have any other questions or issues. Enjoy the theme :)

    Cheers!
    Yigit

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