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AuthorPosts
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June 22, 2017 at 10:57 pm #811857
Hi,
I made a fresh WP 4.8-install. When trying to import the demo (Enfold 2017, but other demos neither work) I get the errorImporting didn’t work! You might want to try reloading the page and then try again
I’ve found a lot of threads with this issue, no solution did help (e.g. setting the memory-limit up in the wp-config.php with
define('WP_MEMORY_LIMIT', '256M');
)
Part of the theme is installed, but not correctly, as far as I can see.Would appreciate help very much.
Thanks
June 22, 2017 at 11:07 pm #811861Well – perhaps you want to have a look, I attach necessary data.
June 23, 2017 at 6:40 am #811961Hi,
You can talk with your host provider about the memory limit and disable all the plugins to check if there`s any plugin conflict.
Best regards,
John TorvikJune 24, 2017 at 3:45 pm #812455Hi John,
I can use 128MB memory limit with our recent packet. I could upgrade to get 256 MB, but this would be about 10USD/month. I would do it if I could be sure that this is the reason.
So you definitely say that 256MB memory-limit is required and that 128MB is most probably the reason why the import does not work?btw it would be nice to have somewhere a tutorial how to import the demos manually.
June 25, 2017 at 7:41 am #812615Hi,
You can find the demo XML files in content/themes/enfold/includes/admin/demo_files and import it :)
Best regards,
John TorvikJune 25, 2017 at 9:22 am #812624Hi John,
I tried to import them with the WP-standard-xml-importer (under Tools -> import); I imported the file which I found in the path you mentioned /enfold2017.xml , but I get a bunch of errors like
WordPress importieren
Import des Beitrags-Schlagwort fehlgeschlagen
Import des Beitrags-Schlagwort fehlgeschlagen
Import des Beitrags-Schlagwort fehlgeschlagen
Import des Beitrags-Schlagwort fehlgeschlagen
Import von fehlgeschlagen
Import von fehlgeschlagen
Import von fehlgeschlagen
Import von fehlgeschlagen
Import von fehlgeschlagen
Import von fehlgeschlagen
Import von fehlgeschlagen
Import von fehlgeschlagen
Import von fehlgeschlagenDo you have any idea how to complete the import without errors?
Thanks
June 26, 2017 at 10:34 pm #813220Hi,
Can you please reset your WordPress Installation and try again, so there is nothing stored in the database?
Best regards,
BasilisJune 27, 2017 at 8:27 pm #813585Hi Basilis,
I definitely have 128MB memory_limit (phpinfo also does show this) and I re-installed WP (4.8.) again from scratch. The xml-import produced the errors described above; I reset WP fully and tried again the import (via Enfold -> Demo Import) and got the errors described above.
I should mention that I am not a WP pro but that I am running several smaller WP-sites. So I am a little bit annoyed having so much stress with the demo-import and further on I would appreciate help very much because I am keen on using enfold. Thanks.
June 28, 2017 at 5:23 pm #813987Hi bnetz,
Which version of php are you running? What are the errors in the server log?
Best regards,
VictoriaJune 28, 2017 at 9:30 pm #814105Hi Victoria,
it was 5.56, now I tried with 7.0.6 – I attach a link to the phpinfo(), perhaps you find something useful there.
The error_log I defined in the php.ini registers no errors when I try the import and get the error message in the WP-backend. Also I get no php-errors shown on the website (though I tried to activate them via display_errors = On in the php.ini). I attach also the contents of the php.ini, perhaps there is any misconfiguration?!
Thanks!
June 29, 2017 at 1:39 pm #814453Hi,
Here are some threads you might want to look at:
http://docs.presscustomizr.com/article/171-fixing-maximum-upload-and-php-memory-limit-issues
Best regards,
VictoriaJune 30, 2017 at 10:57 am #814909Hi Victoria, thanks for the links.
The first one suggests to install without subdomain (xy.com instead of http://www.xy.com). As I am developing on a subdomain this is no solution.
The second one contains informations about the max_execution_time and the memory_limit, but here everything seems to be ok with me (see my php.ini and the phpinfo()-link attached to my last post.
The third one tells me how to adjust memory_limit and max_execution_time. As you can see in my phpinfo() the memory_limit is 128M and the max_execution_time is 300.So the links still provided no solution for my problem. I have ftp- and ssh-access to my webspace and to the database also via phpmyadmin. So perhaps it actually could be a solution to import the demo manually? Unfortunately the way I tried the xml-import (described above in this post ) did not work either with the same error-message in the WP-backend.
Is there any help for me?
Login-data to backend, ftp, mysql are to be found above in this post.June 30, 2017 at 4:48 pm #815044Hi bnetz,
I don’t see in your php.ini a value for this max_input_time, try setting it to 1000 and try the import again. Please watch the log for errors, in case there are any.
Best regards,
VictoriaJuly 6, 2017 at 12:35 pm #817190Hi Victoria,
I tried this 2x with an absolutely fresh wp-install and it did not change anything.
Do you have other ideas? I attach a link to the phpinfo()Thanks
July 7, 2017 at 2:30 pm #817842Hi bnetz,
post_max_size is set to 8M, not sure that this is enough. (http://www.wpbeginner.com/wp-tutorials/how-to-increase-the-maximum-file-upload-size-in-wordpress/)
Best regards,
VictoriaJuly 9, 2017 at 7:51 pm #818451Hi Victoria,
thanks, I set all the values accordingly (post_max_size = 64, upload_max_filesize = 64), the server accepted those values (as you can see with phpinfo()), but I still get the same error.Thanks for further help :-)
July 9, 2017 at 11:15 pm #818481Hi Victoria,
I just had another try with exactly the same settings, and it now seems to have worked. I am not sure if it actually HAS worked, because the top-menu in the frontend seems not to be displayed correctly. Perhaps you could have a quick look if there just went something wrong in the settings or if the demo-import still has problems? Login-data in private area attached. Thanks!July 10, 2017 at 5:07 am #818532Hi,
You haven’t selected a main menu under Appearance, could you try to set a location in Display location please? It’s at the very bottom of the page. Otherwise the demo seems to be displaying as it should?
Best regards,
RikardJuly 13, 2017 at 5:10 pm #820668Hi Rikard,
this seems to work. So let’s close this thread, thanks for your help all!
I want to add that the import of the enfold-demo is really, really annoying – a lot of people seem to have similar problems; I myself am no beginner to webdevelopment, installing the demo has taken 18 posts. And there still is no definite solution – for some reason the import seems to work sometimes and sometimes not (100% same system/configuration, import first didn’t work, then it did).
So this situation is not professional, and I think there should be some solution, at least in form of an extensive tutorial.- This reply was modified 7 years, 4 months ago by bnetz.
July 14, 2017 at 7:29 am #820988 -
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