Viewing 13 posts - 1 through 13 (of 13 total)
  • Author
    Posts
  • May 5, 2016 at 10:25 am #627704
    carloe2012

    I have this problem, I cannot import any demo.
    I tried to reinstall wp and the theme, and a increase the memory in wp-config.php.
    What do you recommend?

    Regards
    Carlo

    • This topic was modified 9 years, 7 months ago by carloe2012. Reason: import, demo, enfold, wordpress,
    May 5, 2016 at 11:56 am #627730
    carloe2012

    Importing didnt work!
    You might want to try reloading the page and then try again

    May 5, 2016 at 11:58 am #627732
    Yigit

    Hi!

    Please try de-activating all active plugins and check if that helps.

    Cheers!
    Yigit

    May 5, 2016 at 12:02 pm #627733
    carloe2012

    In this moment is installed and active only WooCommerce plugin.

    May 5, 2016 at 12:16 pm #627739
    carloe2012

    WooCommerce is necessary for the import, without this not let me import the Hotel Demo.

    May 5, 2016 at 12:36 pm #627742
    Yigit

    Hey!

    Can you please create a temporary admin login and post it here privately?

    Best regards,
    Yigit

    May 5, 2016 at 12:57 pm #627773
    carloe2012

    In private I put the information that you ask me.
    Thank you.

    May 5, 2016 at 1:05 pm #627780
    Yigit

    Hi!

    Could you please try re-updating the theme via FTP and overwrite all files – http://kriesi.at/documentation/enfold/updating-your-theme-files/ and try once again? It seems like currently there is corrupted files and overwriting them should fix it.

    Regards,
    Yigit

    May 5, 2016 at 1:28 pm #627799
    carloe2012

    I did one you ask me, I upload all again, but:

    Importing didnt work!
    You might want to try reloading the page and then try again

    Help :(

    May 5, 2016 at 1:45 pm #627816
    carloe2012

    You can import manually the demo?

    May 5, 2016 at 2:13 pm #627828
    carloe2012

    I just tried:
    In two different sites, two different hosts the problem is here!
    Please import manually the demo.

    May 6, 2016 at 12:23 pm #628247
    carloe2012

    You not replying me, and not work in the space of my site.
    Seems that you do not care to resolve the problem.

    You can send me the xml file and the images for import the pages?

    Please.

    May 9, 2016 at 3:59 am #628972
    Ismael

    Hi,

    We are very sorry for the delay but note that by bumping the thread, you are pushing it back to the end of the queue so we won’t be able to respond immediately. Please refrain from replying to your own thread until one of the moderators respond.

    The dummy or demo data files are located in the includes > admin > demo_files folder. Try to manually import the xml file in the Tools > Import > WordPress panel.

    Best regards,
    Ismael

  • Author
    Posts
Viewing 13 posts - 1 through 13 (of 13 total)
  • You must be logged in to reply to this topic.