Tagged: "content elements", backend, enfold
I am new with Enfold. I have a fresh standard installation of version 3.04 in WP4.01. So far everything is here and running. When I create a new page with two content elements (2/3 and 1/3) I can put text in the elements but not the media content. E.G: I can put the element for picture but I cannot choose any picture. The Button to choose the picture is there but it has no function,,, no upload no mediathek.
Something similar I have with the google maps… I cannot fetch any coordinates for the given adress, although the adress exists. With videos:… I cannot choose a video to upload or from my mediathek… of course I can set a vimeo URL, which works.
I would appreciate any help. petcar
EDIT: I just found out, that it works on a Windows8 PC with MSIE-11, but not on a Mac with Safari 6.1.6, which is a pitty, cause here Mac rules.
Hey petcar!
Do you mind creating a temporary admin login and posting it here privately?
Regards,
Yigit
Hello Yigit,
Sorry about that, but I am not allowed to offer You an admin account. Why would You need such an account in this stage?
The problem clearly lies with the browser. I tested Google Chrome on Mac and with Chrome the backend works. So far it seems that enfold backend is not (yet) compatible with Mac Safari 6.1.6.
Hey!
I wanted to check it on my end using Safari. There is no issues on my local installation. Please try checking your website on another computer using Safari.
Regards,
Yigit
thanks for Your assistance.
I checked on some other MAC’s with other OS and Safari. It worked everywhere! Also it works on Windows PC’s. So I did a complete update of my personal Workstation …and now it works also in Safari 6.1.6. Problem solved.