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  • #361382

    I am new with Enfold. I have a fresh standard installation of version 3.04 in WP4.01. So far everything is here and running. When I create a new page with two content elements (2/3 and 1/3) I can put text in the elements but not the media content. E.G: I can put the element for picture but I cannot choose any picture. The Button to choose the picture is there but it has no function,,, no upload no mediathek.

    Something similar I have with the google maps… I cannot fetch any coordinates for the given adress, although the adress exists. With videos:… I cannot choose a video to upload or from my mediathek… of course I can set a vimeo URL, which works.

    I would appreciate any help. petcar

    EDIT: I just found out, that it works on a Windows8 PC with MSIE-11, but not on a Mac with Safari 6.1.6, which is a pitty, cause here Mac rules.

    • This topic was modified 9 years, 11 months ago by petcar.
    #361603

    Hey petcar!

    Do you mind creating a temporary admin login and posting it here privately?

    Regards,
    Yigit

    #361673

    Hello Yigit,
    Sorry about that, but I am not allowed to offer You an admin account. Why would You need such an account in this stage?
    The problem clearly lies with the browser. I tested Google Chrome on Mac and with Chrome the backend works. So far it seems that enfold backend is not (yet) compatible with Mac Safari 6.1.6.

    #361718

    Hey!

    I wanted to check it on my end using Safari. There is no issues on my local installation. Please try checking your website on another computer using Safari.

    Regards,
    Yigit

    #361889

    thanks for Your assistance.
    I checked on some other MAC’s with other OS and Safari. It worked everywhere! Also it works on Windows PC’s. So I did a complete update of my personal Workstation …and now it works also in Safari 6.1.6. Problem solved.

Viewing 5 posts - 1 through 5 (of 5 total)
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