Viewing 6 posts - 1 through 6 (of 6 total)
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  • February 28, 2017 at 4:33 am #752734
    Matthew C.

    After updating to 4.0.2 I cannot change text in textbox on home page. The text is in white on the main manner. Details sent in private.

    February 28, 2017 at 7:25 pm #753165
    Matthew C.

    Actually, this goes for all text fields. I cannot save the work in any text field on any page.

    March 1, 2017 at 12:00 am #753339
    Matthew C.

    Ok, I found a workaround. I did have “Disable the visual editor when writing” checked. However, once I activated, I was able to edit text. Something to look into.

    March 3, 2017 at 7:12 pm #755281
    Andy

    Hi,

    usually this is caused by a conflict with a plugin or by corrupted theme files. So deactivate all your plugins and check again and/or delete all theme files completely via FTP, before installing a fresh copy from your themeforest account. Here is a short tutorial on how to install the theme via FTP, in case you are not sure how that works:

    Install Enfold over FTP

    Best regards,
    Andy

    March 3, 2017 at 8:35 pm #755338
    Kahil

    Andy…I don’t think that this is a plugin issue. I am getting this on my test site and the only plugins installed are: Advanced Custom Fields, WooCommerce, and Enable Media Replace. Giving the benefit of the doubt, I deactivated all but WooCommerce considering this theme is supposed to work with WooCommerce. I am still getting this issue with the text block, icon boxes, etc.

    I next did an inspection with developer tools and I see that there are script warnings with avia-modal.js.

    My personal opinion here…the live preview as an idea is great, but there are two concerns. One, it doesn’t feel like it is well tested as this is something many people are having and it should have shown up in tests. Two, there definitely should be an option to enable/disable the feature for those of us who don’t want or need it.

    Hopefully there will be a patch soon as now I cannot edit my sites that have updated.

    Thanks

    March 6, 2017 at 1:27 pm #756369
    Andy

    Hi,

    There might be some corrupted files, so please delete all theme files completely via FTP, before installing a fresh copy from your themeforest account. Here is a short tutorial on how to install the theme via FTP, in case you are not sure how that works:

    Install Enfold over FTP

    To be able to turn it off is a good idea I think, so please feel free to make a feature request for Kriesi here: https://kriesi.at/support/enfold-feature-requests/

    Best regards,
    Andy

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