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  • January 18, 2017 at 11:13 pm #735594
    Sigmund

    Hi at Kriesi,
    I cannot change the template to “Blank No Header No footer” any more. After saving the page it appears the same way as before. The problem does not appear on all pages, only on the french WPML pages. These pages also show the wrong layout.
    Can you help?
    Best Regards

    • This topic was modified 7 years, 11 months ago by Sigmund. Reason: wrong url, added account data
    January 20, 2017 at 11:33 am #736355
    Sigmund

    I dont know if it is related, but when duplicating a page for WPML translation and “translate independently” the layout is not copied the correct way.
    Best Regards

    January 23, 2017 at 4:23 pm #737309
    Yigit

    Hi,

    Have you tried contacting WPML support team? They might have better insight on what could be causing the issue.
    Defining a higher memory limit in wordpress and if possible increasing the memory on the hosting server should resolve this issue.

    To increase the wordpress memory limit please access wp-config.php file and add the below line 

    define('WP_MEMORY_LIMIT', '256M');

    For a detailed explaination please check this link http://codex.wordpress.org/Editing_wp-config.php#Increasing_memory_allocated_to_PHP
    and you can contact your service provider to increase the memory limit.

    Best regards,
    Yigit

    January 23, 2017 at 10:33 pm #737440
    Sigmund

    Hi,
    thanks for the reply. Yes, I have contact the WPML team. But so far they don´t have a solution.
    Memory Limit was already at 256M.
    Best Regards
    Sigmund

    January 27, 2017 at 9:13 pm #739577
    Andy

    Hi,

    I checked your page with wrong layout, but can’t see anything wrong, as it has the same layout as on german or other languages. So what exactly is wrong?

    Try to deactivate all plugins, but WPML, to check if one is causing this issue. If that does not help, there might be some corrupted files, so please delete all theme files completely via FTP, before installing a fresh copy from your themeforest account. Here is a short tutorial on how to install the theme via FTP, in case you are not sure how that works:

    Install Enfold over FTP

    Let us know what WPML team is saying about this.

    Have you got similar results when trying a default WP theme instead?

    Best regards,
    Andy

    January 27, 2017 at 11:28 pm #739638
    Sigmund

    Hi Andy,
    silly me. I was not aware that enfold allows different adjustment for different languages. Now it works. Thanks!
    Best Regards

    January 30, 2017 at 2:27 pm #740183
    Andy

    Hi,

    Glad we could help!
    Please take a moment to review our theme on themeforest https://themeforest.net/downloads
    To know more about enfold features please check – http://kriesi.at/documentation/enfold/
    Thank you for using Enfold :)

    Best regards,
    Andy

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