cannot change logo

Hey thelearner138,

I tried to troubleshoot this issue but the login credentials you provided do not work for me. Would you mind checking once again and then send us working login credentials?

The user role for the account you send us should be set to ‘administrator’ so we can try to disable all plugins and add custom code (if necessary) to resolve the issue.

Best regards,
Vinay

Hey!

I did tried to do a small change and it worked.
I cleared my cache and never visited your wbe site before.
Which action you tried and did not worked?

Regards,
Basilis

Hi,

Glad to hear it’s working now! Feel free to reach out to us again if you need anything else.

Best regards,
Jordan

Hi,

I tried to change the logo and it works but one strange thing is that i had to refresh the page 2 times for the changes to be seen.. are you using a CDN or any minification or caching ?

Best regards,
Vinay

Hi!

I’m able to change the logo without any issue. I think something on the browser may be blocking the javascript.

Please try to hard refresh by pressing Ctrl + Shift + F5 on your browser or press the F12 key to open chrome dev tools and right click on the refresh button and select “Empty Cache and Hard Reload” and review the site again.

If that don’t work try changing the logo on a different browser or a system and let us know if it works.

Cheers!
Vinay