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  • #1129948

    Hi I am trying to re-add my theme license code to my site redmonddigitalmarketing.com.au

    I purchased the theme a few years back from theme forrest and it seems to not be showing the code in my wp dashboard

    In the section for theme updates, it is asking for a valid license token: I have redownloaded my license key from theme forrest and tried to add it

    After I add it and refresh the screen it is showing the following errors:

    Last time we checked the token we were not able to connected to Envato:

    Purchases could not be accessed
    Username could not be accessed (needed for your information only)
    E-Mail could not be accessed (needed for your information only)
    Following errors occured:

    Purchases: Your private token is invalid.
    username Your private token is invalid.
    email Your private token is invalid.
    Purchases: A problem occured accessing your purchases. Unable to check for updates.

    #1130175

    Hey James2200,

    Envato has changed their system, it no longer goes by the purchase code. Please refer to this on how to register your license and how to generate a valid token: https://kriesi.at/documentation/enfold/theme-registration/

    Best regards,
    Rikard

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