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  • December 10, 2019 at 4:57 am #1164298
    celiaz

    Hi there,
    I am not able to virify the API Keys on my WP dashboard — Enfold Child —- Theme Update.

    When I enter a valid Envato private token, problems ad below,
    Last time we checked the token we were not able to connected to Envato:

    Purchases could not be accessed
    Username could not be accessed (needed for your information only)
    E-Mail could not be accessed (needed for your information only)
    Following errors occured:

    Purchases: Errorcode 403 returned by Envato: Forbidden:
    – reason: invalid-token
    username Errorcode 403 returned by Envato: Forbidden:
    – reason: invalid-token
    email Errorcode 403 returned by Envato: Forbidden:
    – reason: invalid-token
    Purchases: A problem occured accessing your purchases. Unable to check for updates.

    Could you kindly help me to solve this issue? Thanks in advance.

    Celia

    December 10, 2019 at 5:01 am #1164302
    celiaz

    BTW,
    Current Parent Theme (Enfold) Version Number is 4.6.3.1
    PHP version: 7.1.33

    December 10, 2019 at 2:57 pm #1164431
    Yigit

    Hi,

    Have you referred to this post – https://kriesi.at/documentation/enfold/theme-registration/#how-to-generate-a-envato-personal-token? Please make sure to check all required tokens :)

    Regards,
    Yigit

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