Viewing 6 posts - 1 through 6 (of 6 total)
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  • November 2, 2023 at 1:51 pm #1424396
    helenrupp

    Hey Enfold-Support-Team,

    we can not update the enfold theme anymore. Also with the envato market plugin and the created token the site
    stucks when we try to save the token.

    Also we have major problems in adjusting theme options. Changing something on certain sites. Or creating a new site and blog.
    Some Plug-Ins also not function anymore. We deinstalled them and re-installed them but the problems continue.
    Back-Ups also not working.

    We renewed the support and below you find all credentials for login and FTP.
    Please feel free to update the theme and make it work normally again.
    Your help is much appreciated.

    Thanks in advance.

    BR

    HR

    November 2, 2023 at 3:56 pm #1424407
    Rikard

    Hey helenrupp,

    Thanks for the login details. First off, please try to register your theme and generate a token: https://kriesi.at/documentation/enfold/theme-registration/

    Best regards,
    Rikard

    November 9, 2023 at 4:09 pm #1425141
    helenrupp
    This reply has been marked as private.
    November 9, 2023 at 7:55 pm #1425161
    Rikard

    Hi,

    Thanks for the screenshot. What exactly are you looking to change, and where can we see the elements in your screenshot on your actual site?

    Best regards,
    Rikard

    November 13, 2023 at 12:39 pm #1425434
    helenrupp

    Hello Rikard,

    we can not use the b-quote option in the back-end of the site.
    If we use it, it displays the text very strange. Here a link where you see how it is
    displayed:

    Unser Körper als Quelle von Genuss und Sinnlichkeit – Die Erlebnislinie der Sexualität in Biodanza

    Here the screenshots:

    https://www.dropbox.com/scl/fo/jf8zzhlgg7e9xb3gc3j3d/h?rlkey=vd8tt76rhnvkmttgkid19uifn&dl=0
    The screeshot with 38 at the end shows how it is wrong.

    November 13, 2023 at 7:22 pm #1425481
    Rikard

    Hi,

    Thanks for that. I’m still not sure what you are looking to change though, maybe you want to remove the quote symbols which are now both on new lines?

    Best regards,
    Rikard

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