Viewing 11 posts - 1 through 11 (of 11 total)
  • Author
    Posts
  • March 16, 2018 at 7:31 am #927962
    dexdesigns

    It was working good till few days back and all of of a sudden I can not edit and save content.

    Tried de-activating all plug-ings and remove all elements one by one

    March 17, 2018 at 6:32 am #928367
    Rikard

    Hey dexdesigns,

    Please send us a temporary admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.

    Best regards,
    Rikard

    March 17, 2018 at 12:10 pm #928441
    dexdesigns

    Hi Rikard,

    Thanks for your response.

    The issue got corrected itself. Thanks for support.

    Best

    Sat

    March 18, 2018 at 8:21 am #928647
    Rikard

    Hi Sat,

    Great, glad you got it working. Please let us know if you should need any further help on the topic or if we can close it.

    Best regards,
    Rikard

    April 7, 2018 at 9:39 am #938581
    dexdesigns

    Hi Rikard,

    The issue is happening again. Can you please look into it?

    I am trying to save data of pages as templates but can not save.

    April 8, 2018 at 6:02 am #938703
    Rikard

    Hi,

    Thanks for the login details, could you upgrade the account to admin please?

    Best regards,
    Rikard

    April 8, 2018 at 8:01 am #938716
    dexdesigns

    Done

    April 8, 2018 at 9:22 am #938741
    Rikard

    Hi,

    Thanks for that. I tried saving your front page as a template (Kriesi test), and that seems to have worked without any problems. Where and how exactly can we reproduce the problems you are having?

    Best regards,
    Rikard

    April 8, 2018 at 9:25 am #938742
    dexdesigns

    Please check private message

    April 8, 2018 at 12:32 pm #938767
    studioeleven11

    I got the same problem,when I try to save the changes in the page builder it’s lost a lof of element .. it is demeaning

    April 10, 2018 at 6:53 am #939601
    Ismael

    Hi,

    @dexdesigns: I was not able to reproduced the issue on the actual “School Transport” page. Please increase the “memory_limit” value from 128M to at least 256M and the “max_execution_time” value to 60 seconds. And ask your hosting provider to upgrade PHP from 5.6.31 to 7.0 or later versions.

    @studioeleven11: Create a new thread with the site url and the login credentials. We’ll check it there.

    Best regards,
    Ismael

  • Author
    Posts
Viewing 11 posts - 1 through 11 (of 11 total)
  • You must be logged in to reply to this topic.