Viewing 5 posts - 1 through 5 (of 5 total)
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  • March 19, 2024 at 8:40 pm #1437649
    jenzai

    Hi. When I try and edit a page the backend keeps spinning and will not load the content.

    March 20, 2024 at 4:52 am #1437665
    Ismael

    Hey jenzai,

    Thank you for the inquiry.

    We noticed several script errors in the console when we edit one of the pages. Did you install any plugins recently? To troubleshoot this issue, please follow these steps:

    1. Temporarily deactivate all plugins.
    2. Reload the page and check if the script errors persist.
    3. If the errors disappear, reactivate the plugins one at a time.
    4. After activating each plugin, reload the page and observe if the script errors reoccur.
    5. By activating plugins individually, you can isolate the plugin causing the issue.

    This process will help identify the specific plugin responsible for the script errors.

    Best regards,
    Ismael

    March 20, 2024 at 8:09 am #1437673
    jenzai

    I tried that. Its still there, The host says it the theme.

    March 20, 2024 at 8:29 am #1437674
    jenzai

    These are the sort of errors I am getting if I inspect the element in the backend.

    Failed to load resource: the server responded with a status of 403 ()
    wp-tinymce.js?ver=49110-20201110:11 Deprecated TinyMCE API call: <target>.onChange.add(..)
    avia-builder.js?ver=6.4.3-5.6.12:37 [AVIA-LOG] Switching to Classic Editor. Template Builder is in safe mode and will empty the textarea so user cant edit shortcode directly
    admin-ajax.php:1

    Failed to load resource: the server responded with a status of 403 ()

    March 20, 2024 at 3:47 pm #1437702
    Rikard

    Hi,

    A 403 error means that the server is not allowing the request in question, please ask your hosting provider why that is.

    Best regards,
    Rikard

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