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When I press to edit a specific page with Avia Layout Builder Enfold’s spinning wheel appears to keep on spinning forever. After a couple of minutes, you can see a banner on top saying “Updating failed”.
It’s super important to resolve this issue. I have attached the aforementioned page on the private content section.
Hey ggafos,
Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?
Best regards,
VictoriaI haven’t altered anything on the Wordfence plugin lately, it shouldn’t be related and disabling the Wordfence plugin just to be able to edit a Page with your builder is not a sane solution….
Hi,
Please enable debug mode and copy all the shortcodes to a new page so that we can have a closer look at the content: https://kriesi.at/documentation/enfold/intro-to-advanced-layout-builder/#debug-mode
Best regards,
RikardHello Rikard,
Already feeling more confident that we will resolve this, I did enable debug mode and cloned the People Page to a new one called People Clone
It’s all yours,
ThanksDear Victoria you are not very helpful….very disappointed, wasn’t expecting to be the one that I will have to do the debugging. The error that you are referring to is related to Avia builder and it is triggered ONLY on that problematic page aka “People”. Can you please assign this ticket to someone else or please try to help me out a bit more?
So, this is DEFINITELY an issue with your Avia Layout Builder…..
Workaround solution :
1. Press the Default Editor
2. Press Text (nothing will show)
3. Tap to restore from the latest version of that page
4. You can now see the code that builds the page
5. Press back to show the Advanced Layout Builder
6. Hopefully, you can now see the Avia Layout Builder and the page elements (not guaranteed success here)
7. Save pageBut again the problem persists
I removed some unnecessary color section and now the aforementioned problematic page works just fine
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