Viewing 2 posts - 1 through 2 (of 2 total)
  • Author
    Posts
  • #715073

    I’m building my first site with Enfold, and it has all been going swimmingly, but I’m suddenly unable to view or edit pages within WordPress (back-end) with the Advanced Editor active. The page will load, but as it’s loading the Advanced Editor the browser window will just turn white. There is a brief moment when I’m able to click the button to switch back to the default editor, but unfortunately it will just continue loading the Advanced Editor and turn white anyway. The only thing displayed is just a small square at the top left of the window. It isn’t the normal broken image icon.

    Enfold Viewing Issue

    Pages are still viewable from the front-end.

    I have confirmed that I am still able to view/edit pages that are set to the default editor without issue. I have had no recent browser updates, and have tried with both Chrome and Firefox. I have also confirmed that WordPress is up-to-date and Enfold has just been updated, with no change.

    Any help will be appreciated. I need to be able to use the Advanced Editor to finish this site.

    ::EDIT::

    While all pages are still able to be viewed, I am also now experiencing issues with the header displaying incorrectly after updating Enfold, with portions of the header menu being down in the slider banner. Clicking any of these options will cause them to jumble together on top of each other and be unclickable on any subsequent page.

    Enfold Header Issue

    ::EDIT 2::

    I’ve added a temporary admin account for any needed review.

    #715145

    Hey powerhobomc,

    It looks like your site has been compromised in some way, I can see links to casino sites everywhere under Appearance->Themes for instance. This might help you restore your site to normal: https://sucuri.net/guides/how-to-clean-hacked-wordpress

    Best regards,
    Rikard

Viewing 2 posts - 1 through 2 (of 2 total)
  • You must be logged in to reply to this topic.