Viewing 11 posts - 1 through 11 (of 11 total)
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  • February 6, 2021 at 2:32 pm #1278253
    envato99

    Hi

    Is it possible to edit the default Enfold 404 page?

    (I tried creating a custom 404 page but the load time is slower. Also the PORTFOLIO ITEMS breadcrumb menu is wrong when I set up a custom 404 page.)

    Thanks

    Stephen

    February 6, 2021 at 3:02 pm #1278259
    Nikko

    Hi Stephen,

    Are you using Display selected page without redirect and Redirect to selected page?

    Best regards,
    Nikko

    February 6, 2021 at 3:26 pm #1278272
    envato99

    I think I had the switch set to ‘Redirect to selected page’ Nikko.

    Is one option quicker?

    Thanks

    February 6, 2021 at 3:30 pm #1278274
    envato99

    Nikko — you can see the error in the breadcumb menu here:

    ASSET INTEGRITY MANAGEMENT SOFTWARE SYSTEM

    The breadcrumb menu says ‘You are here:Home/404 Not Found/ASSET INTEGRITY MANAGEMENT SOFTWARE SYSTEM’
    It should say somethin like ‘You are here:Home/Portfolio-Item/ASSET INTEGRITY MANAGEMENT SOFTWARE SYSTEM’

    Thanks

    February 6, 2021 at 4:31 pm #1278295
    envato99

    It’s possible that the Breadcrumb error is being caused by Yoast, whcih I just installed today. I don’t know for certain.

    February 8, 2021 at 10:32 am #1278591
    Nikko

    Hi envato99,

    I don’t think that it’s caused by Yoast but you can try to disable all plugins and check.
    If it works properly after disabling all plugins, just enable them one by one to know which one is causing the issue.
    Otherwise, please post us your login credentials (in the “private data” field), so we can take a look at your backend.

    1. Install and activate ” Temporary Login Without Password “.
    2. Go to ” Users > Temporary Logins ” on the left-side menu.
    3. Click ” Create New “.
    4. Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
      ( to be sure that we have enough time to debug ).
    5. Click ” Submit “.
    6. You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.

    When your issue is fixed, you can always remove the plugin!
    If you prefer to not use the plugin, you can manually create an admin user and post the login credentials in the “private data” field.

    Best regards,
    Nikko

    February 13, 2021 at 12:47 am #1280207
    envato99

    Hi Nikko

    I can give you access to our staging site to try and solve this breadcrumb menu problem / it’s only a problem with the PORTFOLIO items linked on the home page.

    The breadcrumb menu says, for example, ‘You are here:Home/404 Not Found/RBI API 581′

    It should say something like ‘You are here:Home/portfolio_item/RBI API 581′

    I tried disabling all of the plugins but no difference.

    URL & login for the staging site are below.

    Thanks

    Stephen.

    February 13, 2021 at 12:51 am #1280210
    envato99

    Nikko — I should point out that I have a NOT FOUND redirect page set in GENERAL SETTINGS.

    Might be related.

    Stephen.

    February 14, 2021 at 9:46 pm #1280442
    envato99

    Update: problem only occurs in CHROME browser. EDGE & FIREFOX are okay. I tried emptying the cache in CHROME but no difference.

    February 15, 2021 at 12:41 am #1280447
    envato99

    Update: I got someone else to check the website in Chrome on their coputer and they do not have this problem.

    The problem is therefore with my CHROME browser — maybe something left in the cache.

    So you can close this problem.

    Thanks.

    February 16, 2021 at 4:39 am #1280694
    Rikard

    Hi Stephen,

    Thanks for the update, I’m glad that you found the problem. I’ll go ahead and close this thread for now then, please open a new thread if you should have any further questions or problems.

    Best regards,
    Rikard

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Viewing 11 posts - 1 through 11 (of 11 total)
  • The topic ‘Can I edit the ENFOLD 404 page?’ is closed to new replies.