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Posts
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Hi,
After a recent update my woocommerce calalog images seems to have changed size to “427” x “450”. Normally they would be “299” x “450” – and that is the size i want them to be. I can’t seem to figure out what have changed. Can you please help me figure that out?
Thank youHey ditteditte,
Sorry for the very late reply, I looked at the last 8 items on the page that you linked to, and as I understand these are the ones that are showing correctly, and the ones at the top of the page are newer and not showing correctly.
The ones at the bottom that are showing correctly are using multiple images in the thumbnails called a source set, your newer thumbnails at the top of the page are only using one image.
Did you add a new plugin? I see that you have quite a lot of plugins.
I tested creating new products with our latest version and the newest woocommerce and found no changes with the images or thumbnails, so I’m not sure what would have changed on your site.
Do you remember making any changes or adding plugins?Best regards,
MikeHi,
Try disabling all extra plugins except the core woocommerce plugin and try creating a new product to see if the thumbnails are then correct.Best regards,
MikeHi,
Try following the suggestion in this thread to see if it corrects.Best regards,
MikeThank you, that worked for me. Is this an issue related to your them – I can see that I am not the only one affected.
Hi,
Glad to hear that this helped, I’m not sure what the cause of this is since only a few installs have this error, but the team has looked into it.
Anyways, glad we were able to help and if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.Best regards,
Mike
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