Viewing 4 posts - 1 through 4 (of 4 total)
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  • #1036954
    Søren Nielsen
    Guest

    Hello!
    I have once bought an ENFOLD theme – which I find very good for my needs. The problem is, that I do not get update messages and I still have version 3.8.5 and I see that there have been a lot of updates.
    With my current version of the theme I have some problem after ftp is upgradet to 7.2 – among them the avia builder is not working correctly (e.g. I can not put link in buttons and slides)

    Will an upgrade of the theme to newest version solve the problem?
    If I upgrade, how do I have to do this. I have a Purchase code which I got when I bougt the theme (please see private content.) Should I just by the new theme and then upload it and activate it? Or should I do it another way Is there a way I can put product key in somwhere, so I get notofocation on updates of theme in my adwords dashboard?
    Thank you very much in advance.
    Ragards
    Soren

    #1037678

    Hey Søren,

    Thanks for contacting us!

    You would need to update Enfold to the latest version 4.5 manually and insert Personal Token in Enfold theme options to receive auto updates. You can read more about it here – https://kriesi.at/support/topic/updating-to-enfold-4-5-and-validating-personal-token/

    You do not need to purchase the theme once again. You can simply login on ThemeForest account you used when purchasing the theme and download the latest version in Downloads page :)

    Let us know if you have any other questions!

    Regards,
    Yigit

    #1038708

    Hey Yigit

    Than you for your help. I have updated the theme and everything is working now :)

    Regards
    Soren

    #1038728

    Hi,

    I’m glad this was resolved. If you need additional help, please let us know here in the forums.

    Best regards,
    Jordan Shannon

Viewing 4 posts - 1 through 4 (of 4 total)
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