Viewing 8 posts - 1 through 8 (of 8 total)
  • Author
    Posts
  • July 7, 2019 at 9:42 am #1116377
    Jorgen Uhlig
    Guest

    Hello,
    I bought one license, and have also used that for development of two new sites.
    When I buy new licenses, do I insert private token (Purchase Code?) on development sites or on original sites?

    July 7, 2019 at 10:39 am #1116401
    Victoria

    Hey Jorgen Uhlig,

    You only need the token to update the theme, so you if you don’t need to update the dev site you can insert the token on the live website.

    Best regards,
    Victoria

    July 7, 2019 at 3:05 pm #1116447
    fortito

    Hello Victoria,
    Thanks for your help.
    Kind regards,
    Jorgen

    July 8, 2019 at 5:25 am #1116553
    Rikard

    Hi Jorgen,

    I’m glad that we could help, please let us know if you should have any further questions for us.

    Best regards,
    Rikard

    July 23, 2019 at 9:24 am #1121127
    Jorgen Uhlig
    Guest

    Hello again,
    I bought two licenses for Enfold, and published two websites: resiblock.dk and servicehuset.dk.
    For both, when I enter Purchase Code (which is the Envato Private Token – Yes?), and try to check, I get the following message:

    Last time we checked the token we were not able to connected to Envato:

    Purchases could not be accessed
    Username could not be accessed (needed for your information only)
    E-Mail could not be accessed (needed for your information only)
    Following errors occured:
    Purchases: Your private token is invalid.
    username Your private token is invalid.
    email Your private token is invalid.
    Purchases: A problem occured accessing your purchases. Unable to check for updates.
    Can You help me?
    I give you access to resiblock.dk, and if you show me correct installation, I will mange on the other website.

    Knd regards,
    Jorgen

    July 23, 2019 at 1:08 pm #1121191
    Rikard

    Hi Jørgen,

    Please check that you have given your tokens the correct permissions: https://kriesi.at/documentation/enfold/theme-registration/#toggle-id-5

    Best regards,
    Rikard

    July 23, 2019 at 1:14 pm #1121192
    fortito

    Thanks very much. Now I got it to work.
    Have a nice day
    Kind regards,
    Jorgen

    July 23, 2019 at 10:35 pm #1121292
    Basilis

    Hi,

    Glad we could help!

    Please take a moment to review our theme and show your support https://themeforest.net/downloads
    Please bookmark Enfold Documentation for future reference.
    Thank you for using Enfold :)

    Best regards,
    Basilis

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Viewing 8 posts - 1 through 8 (of 8 total)
  • The topic ‘Buying new licenses’ is closed to new replies.