buttons stopped linking properly - Support | Kriesi.at

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December 15, 2019 at 5:07 am #1165980

kbarranco
Participant

It’s been a while since I checked my site, but I was told my buttons were not linking to the right pages (I would get a 404 page).
I tried and tried to relink it to the right page and it just won’t do it anymore. So I made new buttons- same issue.

December 15, 2019 at 10:49 pm #1166168
Jordan Shannon
Inactive Moderator
Hey KK,

Did you reset permalinks? 404 indicates failure to communicate with the server. Reasons for this failure to communicate with the server can vary. For example:
– it could be configuration issue
– it could be memory issue
– it could be permalinks issue, try resetting them.
– it could be optimization issue
– it could be a conflict with plugins, try disabling all active plugins to see if the issue resolves.

Jordan Shannon
- This reply was modified 5 years ago by Jordan Shannon.
December 17, 2019 at 12:39 am #1166621

kbarranco
Participant

I tried everything, I had bluehost try also. I wound up having to manually add the link to the button but curiously, I had to add /? to the end of the URL like this:
https://specialmoderndesign.com/beforeafter-logos/?

now my social media is not showing up on the bottom of this page and others:

Just Logos

December 17, 2019 at 1:11 pm #1166807

Rikard
Keymaster

Hi,

Permalink: we need access to the backend of your site to have a closer look. Please post details in private.

Social icons: please refer to this for a possible fix: https://kriesi.at/support/topic/missing-icons-after-updating-to-wordpress-5-3-1-and-maintenance-releases/

Best regards,
Rikard

December 17, 2019 at 9:29 pm #1167022

kbarranco
Participant

Sure- look at the homepage, center orange button that goes to BEFORE AND AFTER

Then look, for instance, at this page to see the social media mishap at bottom of page:

Just Logos

thanks in advance!

December 18, 2019 at 8:53 am #1167158

Rikard
Keymaster

Hi,

Thanks for that. I changed the permalink to the one in private, could you use that instead please?

Best regards,
Rikard

December 19, 2019 at 12:49 am #1167552

kbarranco
Participant

Thanks- but click on the link on the homepage at top/center.
It still goes to my 404 page

December 19, 2019 at 7:12 am #1167641

Rikard
Keymaster

Hi,

If the permalink changes then obviously you need to update the link from the button as well. I did that for you and it’s working as expected now.

Best regards,
Rikard

December 19, 2019 at 6:42 pm #1167863

kbarranco
Participant

duh- correct—- thanks for your help

December 19, 2019 at 8:20 pm #1167902

kbarranco
Participant

Should I start another query about the Social Media (sharing) icons are not showing up at the bottom of most pages. An example: https://specialmoderndesign.com/justlogos/
all that shows is the Pinterest button for some reason, but if you hover over the others, you will see colored rectangles.
thanks

December 19, 2019 at 9:20 pm #1167936

Victoria
Inactive Moderator

Hi kbarranco,

Please have a look at the solution posted here:
https://kriesi.at/support/topic/missing-icons-after-updating-to-wordpress-5-3-1-and-maintenance-releases/

Best regards,
Victoria
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